Redcross.org/jobs is the best place to learn about career opportunities at the American Red Cross. Simply click on the American Red Cross sector that best appeals to you– National Headquarters, Biomedical Services or our Chapter network – to browse and apply for jobs in various fields within that sector.
For additional information, you can go to Red Cross Culture and Values to learn about the Red Cross’ mission and fundamental principles that drive our workforce. You can also watch an online orientation to the American Red Cross – consisting of 4 videos that review our history, foundations, key services, and commitments.
Whether you like working with your hands or sitting behind a microscope, the American Red Cross has a variety of job types within the organization. The largest amount of our employees support our key areas of:
There are a wide range of career opportunities available at the American Red Cross. Among them you could lend your talents to positions like Phlebotomists, Nurses, Logistics, Safety Instructor, Sales or Fundraising, to name a few.
In addition, the American Red Cross employs a variety of staff such as internal audit, marketing, human resources, information technology, finance, and other professionals who support employees and implement corporate programs that keep us in step, or ahead of the competition.
To view international job opportunities at the American Red Cross, simply visit www.redcross.org/jobs and conduct a job search within the National Headquarters and Biomedical Services sector. When specifying your search criteria, select Internatinoal Development as your area of interest, and international job listings will appear in your search results.
Are you interested in career opportunities with the world's largest humanitarian network? The International Federation of the Red Cross and Red Crescent Societies, of which the American Red Cross is member, lists vacancies supporting operations around the world. Please visit http://ifrc.org/en/who-we-are/careers/ for the most up-to-date information and job listings.
Each digital certificate has its own unique ID and QR code, making it easy to confirm that your employee’s certificate is valid and authentic. The codes ensure that your employees have learned their lifesaving skills from the American Red Cross, training you can trust.
Employers can enter the unique alpha-numeric number at redcross.org/confirm or scan the QR Code on the certificate.
If you already have a Red Cross account, you can update your personal information online by logging into your Red Cross account. If you currently do not have a Red Cross account, you may contact Donor Services by calling 1-800-RED CROSS.
We encourage you to create an account to manage your activity with the American Red Cross and to track the impact you’ve provided by supporting our efforts. To create an account, please sign up here.
American National Red Cross
431 18th Street, NW
Washington, DC 20006
Tax ID: 53-0196605
Receipts for mail or phone donations are typically sent within 3 weeks following when the Red Cross receives your gift. For online donations, a printable receipt is sent via email and saved to your Red Cross account within minutes of the successful transaction.
If you did not receive a receipt for a financial gift you've made, please contact Donor Services by calling 1-800-RED CROSS. You can expedite your request by completing our online inquiry form.
Refunds are available within 60 days of your original donation:
If the requested refund is beyond 60 days of the original donation, please call 1-800-RED CROSS, and your request will be evaluated on an individual-case basis.
Gifts made by phone via credit card can be verified through your credit card company. Gifts made via check can be verified by your bank. Gifts made online can be verified by logging into your Red Cross account and reviewing Transaction History. Additionally, you can confirm that the Red Cross has received your donation by contacting Donor Services at 1-800-RED CROSS or by completing our online inquiry form.
We are sorry to hear that you had difficulty making a donation. Donations are sometimes declined due to the following reasons:
If you have attempted to donate online and received a ‘donation declined’ message, please check with your bank to see if the transaction actually went through.
We appreciate your gift to the American Red Cross and would like to share with you alternate ways to give a gift:
P.O. Box 4002018
Des Moines, IA 50340-2018
You may receive support by completing our online inquiry form. For a faster response, please have the details of your transaction ready when you contact us.
If you are located outside the U.S., please contact your National Red Cross or Red Crescent Society to determine the best way you can provide support.
A bequest by will or revocable Trust can be tailored to complement your personal and financial goals and also support the Red Cross. If you include the Red Cross in a bequest provision, please notify us so that we ensure your wishes can be fulfilled. Your notification will be treated confidentially.
Unrestricted Gift: A gift that can be used where the need is greatest
“I give, devise, and bequeath to the American National Red Cross, Washington, DC and / or the American Red Cross _____ (Specific Chapter Name) in, _________(City, State), _______(Dollars)* to be used for its general purposes.”
* Rather than leaving a sum certain, you can include language that refers to a percentage of your estate or a description of the property you wish to give.
Please send your request to firstname.lastname@example.org. In the email, please provide your:
A Matching Gift representative will be in touch with you as soon as possible.
Unfortunately, due to logistical constraints the Red Cross does not accept or solicit individual donations or collections of items. Items such as collected food, used clothing and shoes must be sorted, cleaned, repackaged and transported which impedes the valuable resources of money, time, and personnel.
The Red Cross does accept bulk quantities of product and services when these items meet our service delivery needs. These donations typically come from manufacturers, suppliers, and/or distributors that can package the items in bulk, palletize them and transport them directly to Red Cross sites. Financial contributions allow the Red Cross to purchase exactly what is needed for a disaster relief operation. Monetary donations also enable the Red Cross to purchase relief supplies close to the disaster site which avoids delays and transportation costs in getting basic necessities to disaster victims. Because the affected community has generally experienced significant economic loss, purchasing relief supplies in or close to the disaster site also helps to stimulate the weakened local economy.
Yes, Please select DONATE NOW in the upper left-hand corner of the page to set up automatic credit card donations. Once you select the cause you wish to support, you will be presented with the opportunity to make your gift monthly. You may also contact our Donor Services Department at 1-800-RED CROSS or complete our online inquiry form.
Our Red Cross street fundraisers can also help you set up monthly donations.
If you set up your monthly gift through redcross.org, you may make changes to your monthly giving donation by logging into your Red Cross account. All changes that you make are processed immediately. If you do not have an account, you may contact our Donor Services department by calling 1-800-RED CROSS and we will handle it for you. Donor Services may process your request the same month, or the following month, depending upon when we receive your call.
If you set up your monthly gift through a Red Cross street fundraiser, please contact American Red Cross Donor Services at 1-800-RED CROSS or complete our online inquiry form.
Fundraising and Brand Use
Thank you for your support of the American Red Cross.
It’s easy! If you are passionate about our mission and want to fundraise to support those in need, start by setting-up your fundraising page, share it among your circle of friends and give them the opportunity to make an online donation to support your efforts on behalf of the Red Cross.
International Humanitarian Law
Even in times of war, there are restrictions on whom you can fight and how you can fight them. International humanitarian law (IHL) is a set of universal rules which place basic limits on how war is waged. They protect people who are not fighting, like civilians, and people who can no longer fight, like sick and wounded soldiers or those that surrender.
On 12 August, 1949, the four Geneva Conventions in their current form came into being. Now adopted by the United States and every other nation, they are the cornerstone of international humanitarian law, also known as the law of war or the law of armed conflict.
International humanitarian law and human rights law are complentary. Both aim to protect the life, health and dignity of individuals.
IHL contains rules that govern the conduct of war and provide protections for the vulnerable, such as civilians and wounded soldiers. These laws only apply in times of war and all parties to a conflict must follow them.
Human rights law applies in peacetime but does not contain any restrictions on how wars can be fought. These laws apply during both war and peace. Moreover, unlike IHL, some human rights can be suspended in times of national emergency.
A major objective of IHL is to protect civilians. Under the Fourth Geneva Convention, civilians are to be protected from murder and permitted to lead normal lives, if security allows. The principle of distinction strictly prohibits the deliberate targeting of civilians or their property.
However, if an attack is on a military target and in line with the military objective, the fact that civilians could also be killed does not necessarily make it unlawful.
The protection of children in wartime is another important part of IHL. In addition to general protections for civilians, children must also be protected against any form of abuse if they fall into the hands of the enemy. The Geneva Conventions and their Additional Protocols of 1977 lay down a series of special protections that recognize the particular volnerability of children and their needs in armed conflicts.
IHL also prohibits children from taking part in hostilities. It requires that children under 15 not be recruited into the armed forces, and that "all feasible measures" be taken to ensure that they do not take a direct part in the fighting. The Optional Protocol to the Convention on the Rights of the Child prohibits the recruitment of children under the age of 18, although children ages 15 to 18 can still join voluntarily.
Unfortunately, international humanitarian law is not always observed. Sometimes, violations result from a lack of discipline amongst troops. Other times, one side may believe that humanitarian law does not apply to their own actions because the other side is not following the same rules. Yet, humanitarian law is binding in all situations.
All nations are legally obligated to uphold IHL in the midst of war and are required to enact domestic laws to enforce legal sanctions against violators. The Uniform Code of Military Justice (UCMJ) is an example of this legislation in the United States.
Legal action against alleged perpetrators of violations of IHL can also take place before an international tribunal, as was the case after World War II and follwing the conflicts in Former Yugoslavia and Rwanda. The International Criminal Court can also exercise jurisdiction over war crimes, genocide and crimes against humanity in situations where national systems are either unable or unwilling to prosecute alleged perpetrators.
As a “federally chartered insturmentality of the United States”, the American Red Cross is charged with carrying out the purposes of the Geneva Conventions. The Red Cross is obligated on behalf of the people and the government of the United States to help Americans know and respect these laws and the humanitarian principles they reflect.
In the United States, international humanitarian law education is a responsibility shared by the Department of Defense which focuses on service members, and the American Red Cross which focuses on the general public. At hundreds of Red Cross chapters throughout the country, staff and volunteers help adults and youth understand international humanitarian law and its relevance to daily life.
If the rules are going to be obeyed during armed conflict, they must be understood before armed conflict breaks out. With armed conflicts ongoing around the globe and significant American millitary operations overseas, the need for understanding of these rules is as critical as ever.
By understanding the difference IHL makes to millions of people around the world and close to home, you can contribute to the reduction of suffering. By sharing this information with others, you can help build greater awareness of IHL and the need for humanity in the midst of war. Exposing Americans to humanitarian issues also inspires students, parents and educators to make positive choices and contributions in their lives, communities and beyond.
You can make a difference. Ask your local Red Cross chapter how you can get involved or email us at EHL@redcross.org.
Youth need to learn about international humanitarian law, as future leaders and policymakers. Learning the rules that govern warfare is essential to understanding the complexities of foreign affairs.
The Red Cross Exploring Humanitarian Law (EHL) helps middle and high school teachers introduce global humanitarian principles in their classrooms. It offers a customizable set of resources that help students understand the rules governing war and their impact on human life and dignity. Furthermore, it challenges students to investigate real situations and discuss some of the most important humanitarian questions facing us today. Learn more, and download the free toolkit, at www.redcross.org/ehl.
The American Red Cross helps to reconnect thousands of refugees, immigrants and other individuals with their families each year by partnering with our sister Red Cross and Red Crescent societies around the world to locate missing loved ones separated by war, conflict or disaster. Visit your local American Red Cross chapter or call our free national helpline at 844-782-9441 for more information about our international family tracing services.
If you are concerned about a U.S. citizen living or traveling in another country, call the U.S. Department of State at 1-888-407-4747 for assistance.
Invoices and statements will be available within 24-48 hours of being produced without waiting for conventional mail.
You can download data from the invoices to your own computer in various formats (HTML, PDF, Comma/Tab Delimited).
Payments can be made and tracked online, without writing and mailing checks. Quick Pay discounts will be easier to obtain due to the faster turnaround time.
Electronic messaging is easier on the environment than producing paper and engaging resources to process mail.
The difference is the entire mail delivery time since the invoices are available on Invoice Central no later than when the hardcopy invoice is received at the originating post office.
Based upon US Postal Services quotes, the estimated time for mail being sent from Charlotte NC to reach various locations is:
Office of the Ombudsman
The word "Ombudsman" (pronounced "ahm – buhds-man") comes from a Swedish term meaning "a person who has an ear to the people." It is used world-wide to designate independent, impartial and confidential offices that receive inquiries from designated groups of people and work to achieve fair and equitable resolutions.
An Organizational Ombudsman provides confidential, off-the-record and impartial guidance to assist in resolving concerns or problems relating to an organization's mission, programs, or workplace. As an independent and neutral resource, the Ombudsman works with people inside and outside of the organization to promote fairness and resolve problems effectively. An ombudsman also keeps track of the kinds of issues that are raised to report that data back to the organization to support systemic improvements.
An Organizational Ombudsman does not conduct formal investigations or accept complaints for the organization. Rather, the Ombudsman encourages people to voice concerns before they turn into crises or degrade the organization's operations and reputation. Informal conflict management approaches are used to assist in the resolution of concerns.
The Ombudsman Office will:
The Ombudsman Office will not:
The Ombudsman Office maintains the confidentiality of the information it receives and the identities of the people who contact the office. We will not identify you or disclose identifying issues and concerns shared with us to anyone unless we request and receive permission during the course of our informal discussions. An exception to confidentiality occurs when we believe that disclosure is necessary to address an imminent risk of serious harm.
Without breaching confidentiality, the Ombudsman Office will use the information shared to help improve the American Red Cross. By tracking and reporting general trends we observe, we can help build a stronger American Red Cross. And we will do so as a completely neutral, confidential, informal and independent resource.
The Ombudsman Office does not retain any permanent information that would potentially identify the individuals involved in a matter.
Ready When the Time Comes
Unfortunately, RWTC is not available in every chapter in the U.S. As of 2011, it is available in 52 Red Cross chapters. The program was first developed in 2000 as a partnership between the American Red Cross of Greater Chicago and W.W. Grainger, Inc. With the support of W.W. Grainger, Inc. as the National Founding Sponsor, RWTC rolled out as a national pilot program limited to a number of chapters. The goal of the three-year pilot program was to have 16 chapters working in partnership with 100+ corporate partners with several thousand trained RWTC volunteers in place and to have created a model that can be efficiently replicated nationwide. With the success of the demonstration project the RWTC program has grown and is now available in several American Red Cross chapters across the country. Please check with your local Red Cross for more information on program locations.
Please contact Marcela Espinoza, National RWTC Program Manager at email@example.com or (917) 416-9004.
All RWTC volunteers are required to:
All Red Cross volunteers are required to participate in an online national criminal background check, either when they volunteer or at the time of deployment.
They may be asked to:
Although Ready When the Time Comes was originally, and still is, designed to provide chapters with local RWTC corporate employee volunteer teams, some corporations and other Non Government Organization partners have occasionally expressed a positive interest in deploying their employees on large, national disaster operations.
RWTC corporate volunteer employee team are encouraged to deploy beyond their unit, but we ask that they give us a work week; that is, travel on a weekend, work for five days and return on a weekend; although we’d welcome a longer commitment.
The partner and the deploying team will be fully briefed and understand the potential hardships they may encounter, including berthing in staff shelters, adverse weather and working conditions, physical and medical restrictions, as well as the need for just-in-time training at the operation. We will try to deploy teams closest to the Disaster Relief Operation first and then expand opportunities from there. The decision to deploy RWTC teams beyond the unit is ultimately based on the needs of the relief operation. We want to ensure that our partner teams have the best possible experience; and that their talents and experience are fully utilized on the operation.
Possible deployment to any disaster operation is initiated and coordinated through the affiliated chapter.
If you have a corporate team that has expressed an interest in sending a RWTC team out to one of our ongoing relief operations, contact Marcela Espinoza at firstname.lastname@example.org or by phone at (917) 416-9004 and we will work with you and our DSHR staffing to see if we can make this happen.
Yes, the American Red Cross assists families seeking:
The American Red Cross utilizes World War II archives as well as information available through Red Cross societies globally to obtain information on the fate of persons missing during World War II and the Holocaust.
No. The Red Cross serves anyone who wishes to obtain documentation or learn the fates of family members they were separated from during the Holocaust or World War II. The criteria for accepting a case is that the separation occurred in Europe between 1933 and 1957 as a result of Nazi actions.
It is well known that the Nazis and their collaborators imprisoned or killed more than 11 million people including 6 million Jews who were especially targeted for extermination. Polish Catholics, clergy, gypsies, Jehovah's Witnesses, Ukrainians, Russian soldiers, homosexuals, and the disabled were also targets for forced labor, medical experiments, and murder.
During disasters, if you see or hear about any instances of people misusing the Red Cross name or logo to collect funds on behalf of Hurricane Sandy victims, or any other types of disaster-related fraud, please call the National Center for Disaster Fraud (a program under the U.S. Department of Justice), toll-free, at (866) 720-5721, or email the NCDF at email@example.com. All calls and emails will be treated as confidential.
In non-disaster situations, if you believe that someone is posing as a Red Cross employee and fraudulently soliciting, collecting, or receiving money or material, please report it to us.
The American Red Cross is committed to integrating diversity into all our business strategies and decisions. As part of this commitment, we are dedicated to increasing diversity among those with whom we do business. This means doing business with diverse suppliers.
The Supplier Diversity Program (SDP) of the Red Cross is designed to strengthen our organization and our communities by proactively seeking woman, veterans, disabled, and minority business enterprises women, veterans, disabled, and minority suppliers (WMDVBE) who represent the communities we serve.
Our supplier diversity process provides (WMDVBE) an opportunity to compete and participate in Red Cross procurement activities. While developing and promoting mutually beneficial relationships between our organization & suppliers, we are able to fulfill Red Cross operational requirements / needs at best quality & value.
An “Enterprise” is any business which fulfills the definition of Women, Minority-Owned Business, Disabled, Veteran-Owned Business Enterprise. Enterprises must be certified by an acceptable agency, including without limitation, the Small Business Administration, the NMSDC Affiliated Council, or the Women's Business Enterprise National Council (“Agency”), etc.
“Minority Group” — African Americans, Latino Americans, Native Americans (American Indians, Eskimos, Aleuts, and native Hawaiians), Asian-Pacific Americans, and other minority groups as recognized by the United States Small Business Administration Office of Minority Small Business and Capital Ownership Development.
“Minority-Owned Business Enterprise” - A “for profit” enterprise, regardless of size, physically located in the United States or its trust territories, which is at least fifty-one (51%) percent owned, operated and controlled, by one or more member(s) of a Minority Group who maintain United States citizenship.
“Woman-Owned Business Enterprise” - A “for profit” enterprise, regardless of size, located in the United States or its trust territories, which is at least fifty-one (51%) percent owned, operated and controlled by a female of United States citizenship.
“Veteran-Owned Business Enterprise” - A “for profit” enterprise, regardless of size, located in the United States or its trust territories, which is at least fifty-one (51%) percent owned, operated, and controlled by a disabled veteran. The disabled veteran's ownership and control shall be real and continuing and not created solely to take advantage of special or set aside programs aimed at supplier diversity. The Association of Service Disabled Veterans/National Veterans Owned Business Association (NaVOBA) - www.navoba.com, provides certification for this category of business owners throughout the United States.
“Disabled-Owned Business Enterprise” - A “for profit” enterprise, regardless of size, located in the United States or its trust territories, which is at least fifty-one (51%) percent owned, operated and controlled, by an individual of United States citizenship with a permanent mental or physical impairment that substantially limits one or more of the major life activities and which has a significant negative impact upon the company's ability to successfully compete. The ownership and control shall be real and continuing and not created solely to take advantage of special or set aside programs aimed at supplier diversity. Due to the absence of a certifying agency for this category of business owners, the Disabled-Owned Business Enterprise must complete an affidavit and provide supporting documentation to be eligible for consideration towards diverse supplier participation.
1st Tier - Primary contractor/supplier engaged in direct business with the American Red Cross
2nd Tier - Sub-contractor/supplier engaged in indirect business with the American Red Cross
Sourceable Spend - All sourceable dollars spent with suppliers by diverse and non-diverse status captured by commodity, ethnicity, and demographics both direct and indirect
National Minority Supplier Development Council (NMSDC)
Women's Business Enterprise National Council (WBENC)
(202) 872-5515 ext.12
Small Business Administration (SBA)
1-800-U-ASK-SBA or 1-800-827-5722
Second Tier Relationships
The Red Cross encourages and strongly advocates in our Contracting and Request for Proposal language that where possible all non-diverse contracted suppliers actively support our supplier diversity process by participating in and promoting tier two relationships with WMBEs. See clause below taken from our contracting language
as related to Diversity:
“Red Cross Policy: Contractor recognizes that it is the policy of the Red Cross to support WMBEs by providing such WMBEs with the maximum practical opportunity to participate in the performance of contracts for products and services. Contractor will endeavor to establish and conduct a program that will enable WMBEs to be considered fairly as subcontractors under this Contract.”
Support for Military Families
The mission of Red Cross Service to the Armed Forces is to provide humanitarian support to service members, veterans and their families around the clock, around the globe, under a trusted symbol.
Service to the Armed Forces ensures that current members of the miltary and their families have worldwide, 24-hour access to timely and reliable emergency communications, case management services, and access to emergency financial assistance from the military aid socieities. The Red Cross also supports service members and their families at Veterans Affairs (VA) and military hospitals, in communities throughout the U.S., and on military installations around the world. The organization continues to enhance existing programs and establish new services to meet the needs of today’s service members, veterans and their families.
Military service is unique, frequently separating families for extended periods of time and often placing loved ones in harm’s way. Red Cross emergency communication services keep families in this unique situation connected when an emergency occurs back home. Our 24/7 communications system enables military families to apply to military aid societies for emergency financial assistance.
With the exception of these two unique services, the Red Cross provides similar services to both military and civilian populations, including disaster assistance and access to preparedness training and education.