CALL

If you encounter one of the following types of emergencies, call 9-1-1:

Unconsciousness
No signs of life
Trouble breathing
Persistent chest pain or pressure

When in doubt, always call 9-1-1.

Stay calm and DO NOT hang up until the EMS dispatcher instructs you to do so.

When calling 9-1-1, provide the following information to the dispatcher:

Your name and the number you are calling from
A description of what happened
Your exact location
The number of injured people
The condition of the person(s)
What help is being given

Audio transcript:
Call 9-1-1 or the local emergency number for these life threatening and other serious emergencies
When your call is answered, you will be talking to an EMS call taker (or dispatcher) specially trained in dealing with emergencies over the phone. Focus on remaining calm so that you can give clear answers. No matter what, DO NOT hang up until the person at the other end tells you to do so.

The call taker will ask for your phone number and address and other key questions to determine whether you need police, fire, and/or EMS. It may seem that the call taker asks a lot of questions. Once EMS is on the way, the call taker may stay on the line with you. Many call takers are trained to give first aid instructions, so they can assist you with life saving techniques.

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STEP THREE: BE INFORMED

CALL