International Services

American Red Cross helps vulnerable people and communities around the world prepare for, respond to, and recover from natural disasters, humanitarian emergencies and health crises by mobilizing the power of the world’s largest humanitarian network. The International Red Cross and Red Crescent movement is made up of 188 Red Cross and Red Crescent national societies and more than 100 million members, volunteers and supporters. In all our work we abide by our seven fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity and universality.

Working with our partners around the globe, the American Red Cross helps to build the local capacities of our sister Red Cross and Red Crescent societies, collaborates with those to train and organize volunteers and educate communities, and establishes partnerships with other public and private organizations to strengthen and complement our core international services and initiatives.

Restoring Family Links

Restoring Family Links alleviates the suffering of family members separated by conflict, disasters, migration and other humanitarian crises worldwide. Free of charge, this service gives families a way to restore contact.

    Restoring Family Links services include:

  • Tracing
  • Red Cross Messages
  • Health and Welfare Inquires
  • Disaster Welfare Inquires
  • ICRC Travel Documents
  • Information and Referral Services

    American Red Cross International Family Tracing Services accepts tracing cases when:

  • Families have been separated as a result of either conflict, disaster, or migration.
  • As much as possible, families should have tried normal channels of communication before requesting Red Cross tracing services.
  • The family member making the inquiry provides essential information on the sought person.
  • The family member making the inquiry is a close family relative, who has been in direct contact with the sought person before the separation occurred.
Where to find us:

Restoring Family Links

Phone: (310) 477-5176



International Services General Inquiries

Phone: (310) 477-5176


Measles & Rubella Initiative

Launched in 2001, the Measles & Rubella Initiative is a global health partnership led by the American Red Cross, the United Nations Foundation, the U.S. Centers for Disease Control and Prevention, UNICEF and the World Health Organization. The Initiative provides technical and financial support to governments and communities for mass vaccination campaigns and disease surveillance around the world.

In 1980, before widespread vaccination, measles caused an estimated 2.6 million deaths each year. With accelerated immunization activities spearheaded by governments and the Measles Initiative, global measles mortality has decreased by an impressive 78 percent worldwide from 733,000 deaths in 2000 to 164,000 in 2008. Reductions in measles-related deaths during that same time period accounts for nearly a quarter (24 percent) of the overall decrease in childhood mortality, representing significant progress toward Millennium Development Goal 4 (MDG4). This goal, which was set by the UN, aims to reduce the mortality rate for children less than five years by two thirds between 1990 and 2015

For any campaign to be successful, the community must participate. The American Red Cross provides financial support and training to Red Cross and Red Crescent societies in Africa on community education and mobilization. This training prepares volunteers to go house-to-house to educate families about the importance of getting vaccinated and where they can access immunization services – enabling campaigns to reach children in the most remote villages.

To learn more, visit or call (310) 477-5176.