Disaster Services

  • Red Cross disaster responder handing a bottle of water to a little boy
     

Get Disaster Help Here

If you or someone you know is in need of Red Cross emergency assistance, there are easy ways to contact us:

In Franklin, Clinton, and Northern Essex Counties:

Call Emergency Services at (518) 561-7280, 24 hours a day, 7 days a week.

Visit our Chapter offices at 26 Emory St. in Morrisonville, Tuesday through Friday, 8:30 a.m. to 4:30 p.m.

In Warren, Washington, Saratoga, Hamilton and Southern Essex Counties:

Call Emergency Services at (518) 792-6545, 24 hours a day, 7 days a week.

Visit our Chapter offices at 74 Warren St. in Glens Falls, Monday through Friday, 8:30 a.m. to 4:30 p.m.

In Albany, Schenectady, Rensselaer, Fulton, Montgomery, Schoharie, Columbia and Greene Counties:

Call Emergency Services at (518) 458-8111, 24 hours a day, 7 days a week.

Visit our Chapter offices at 33 Everett Rd. in Albany, Monday through Friday, 8:30 a.m. to 4:30 p.m.

In Ulster and Dutchess Counties:

Call Emergency Services at (845) 471-0200, 24 hours a day, 7 days a week.

Visit our Chapter offices at 103 Hooker Ave. in Poughkeepsie, Monday through Friday, 8:30 a.m. to 4:30 p.m.

When a disaster happens, your local Red Cross can provide aid such as:

  • Temporary shelter
  • Basic hygiene items
  • Financial aid for food, clothing, replacement medications and medical supplies, infant supplies, and other necessary items
  • Financial aid for heating assistance*
  • Crisis counseling
  • Assistance with funeral costs
  • Referrals to community agencies for long-term aid
  • *Not available in all areas. Please call your local Red Cross chapter for information.

    If you are in need of immediate medical assistance or are experiencing a life-threatening emergency, call 911.

    If you have been separated from a U.S. citizen traveling or residing abroad, please contact the Emergency Services unit of the U.S. Department of State at 1-888-407-4747 for immediate assistance.

    If you have needs not addressed above, dial 211*. Sponsored by the United Way, 211 is a special phone number that can connect you with those agencies and organizations that can assist you. Please note: 211 is not for life-threatening emergencies. It is a service providing referrals to local services.

    *Not available in all areas.