For immediate assistance, please call 1-800-RED CROSS or our local offices at (800) 256-4733.
Red Cross disaster relief focuses on meeting people's immediate emergency disaster-caused needs. When a disaster threatens or strikes, the Red Cross provides shelter, food, health and emotional support to address basic human needs. In addition to these services, the core of Red Cross disaster relief is the assistance given to enable people to resume daily activities independently.
If you become a client of the American Red Cross, we will work with you to help determine your needs and help guide you toward recovery. This assistance is based on the effects of the disaster, your specific damages, your personal resources and resources in the community. We will provide assistance to meet your disaster-caused basic needs, which may be different from those of your neighbors and friends. The Red Cross provides assistance to meet disaster-caused needs, and ensures accountability with you, our donors and the American public.
All Red Cross disaster assistance and services are free, provided through donations made by the American people, and are provided without regard to citizenship, race, religion, age, culture or creed. Disaster assistance is intended to meet your emergency, disaster-caused needs and provide a basis for your recovery. Red Cross assistance is not entitlement and is not intended to replace all disaster-caused losses, replace or reimburse wages or duplicate government and personal resources or community assistance and services.
If you've been affected by a house fire or other disaster and need immediate emergency assistance, please contact us at the number above so that we may help.
Sponsored by United Way, 2-1-1 is a special three-digit phone number connecting those in need in our communities with those agencies and organizations that can assist them. It is for non-life-threatening emergencies, providing information and referral to local services. Now, instead of making multiple phone calls to try and find help, you can simply pick up your phone and dial 2-1-1 to find assistance.
to the Louisiana chapters of the American Red Cross.
The Red Cross website features a secure program called Safe and Well where people in a disaster-affected area can register their well-being and where friends and family elsewhere can access that information. By registering on Safe and Well before evacuations are ordered, or once safely away from storm, flood or other disaster, residents can let loved ones know their status when telecommunication becomes difficult. Anyone concerned about a loved one they are unable to contact, can visit the Search page, enter the person's name and pre-disaster phone number OR address. If their loved one has registered, inquirers will be able to view the messages they have posted.
- Use the I’m Safe feature on one of the free Red Cross apps, such as the Emergency App.
- Visit the Safe and Well website.
- Call 1-800-RED-CROSS (1-800-733-2767).
If you hear from a loved one in an affected area, enter their information on the site to let others know they are Safe and Well.
If you have phone or internet access, share that with your neighbors who do not. Invite them to use your access to place themselves on the site.