Leadership

Ralph Boyd, Chief Executive Officer

Ralph Boyd, Chief Executive Officer

Ralph brings more than 20 years of leadership experience to this role having served in several influential positions, including as Chairman, President, and Chief Executive Officer of the Freddie Mac Foundation, Inc., and as Assistant Attorney General of the United States. His impressive career began in Boston as an Assistant U.S. Attorney in the Major Crimes Unit of the Boston U.S. Attorney’s Office, after which he was counsel and then a partner in the trial and litigation department of Goodwin Procter, LLP, a Boston based law firm. Ralph subsequently was nominated and Senate confirmed as U.S. Assistant Attorney General and head of the Civil Rights Division of the U.S. Department of Justice. Later he was appointed General Counsel and subsequently Executive Vice President, Community Relations at Freddie Mac, where he oversaw one of the national capital region’s largest philanthropic programs, which included corporate community investments and foundation grant-makin g. He then served variously as Chairman, and Interim President and Chief Executive Officer of Center City Public Charter Schools, Inc. (“CCPCS”), a charter management organization he helped found, which operates academically rigorous, values-based, public charter schools (K-8) in inner-city Washington, D.C. communities. Ralph also has served as the U.S. Representative to the CERD Committee, a Geneva-based United Nations human rights treaty body.

With nearly a decade of humanitarian service through leadership roles with various charitable organizations, including the American Association of People with Disabilities (“AAPD”) and Easter Seals, and his active support of other organizations such as Habitat for Humanity and Another Hope Children’s Ministries, Ralph exemplifies the Red Cross mission of alleviating human suffering here at home and around the world.

Ralph currently serves on several boards of director, including as Chairman of the NHP Foundation, a national nonprofit developer/owner/provider of multi-family affordable housing and human services for residents in high need communities. He continues to serve as a Director of CCPCS, and is a Director of Sandy Spring Bancorp (NASDAQ: SASR) and member of its Credit and Investment Risk, and Compensation, committees. Ralph formerly was a Director and Audit Committee Chair of DirecTV, Vice Chair and Treasurer of AAPD, and Treasurer and Finance Committee Chair of the national Easter Seals Board.

Ralph earned a Bachelor’s degree from Haverford College and a Juris Doctorate from Harvard Law School. He also was awarded an honorary Doctor of Laws degree from Suffolk University in 2001.


Lily Mendez-Morgan

Lily Mendez, Chief Operating Officer

Lily Mendez is Chief Operating Officer for the American Red Cross of Massachusetts where she manages the financial operations for the region in addition to overseeing Volunteer Services, Youth Programs, Service to Armed Forces, International Services, Food and Nutrition Programs, Communications, Government Affairs, Information Technology and Human Resources.

Lily has served as Deputy Secretary for Interagency Management and Reform in the Executive Office of Transportation Commonwealth of Massachusetts. In this role, she was responsible for the Office of Transition Management, which oversaw the implementation of the landmark transportation law that merged the Massachusetts Port Authority, the Mass Bay Transit Authority, Turnpike Authority and state Highway Department into the new Massachusetts Department of Transportation.

From 2007 to 2009 Lily served on Governor Deval L. Patrick’s senior staff advising him on key appointments ranging from cabinet members, personnel in the executive offices to members of more than 700 public and quasi-public boards and commissions. She also was responsible for directing the Governor's Civic Engagement efforts, one of his top three priorities.

Prior to joining the Patrick administration she served as Executive Director of the Access Strategies Fund a charitable foundation based in Cambridge, MA. During her tenure she led the foundation's grant making efforts to effectively invest millions of dollars in community based and statewide organizations.

Lily graduated with a BS in Communications from Emerson College and earned her Master in Public Administration from the McCormack Institute at UMass Boston.


Red Cross Boston Chief Disaster Officer

Tim Pitoniak - Chief Disaster Officer

Tim Pitoniak is the Chief Disaster Officer for the Massachusetts Region. Tim has been with the Red Cross 11 years. He began his career in New York City as a Logistic Specialist for Health and Safety working his way up to Senior Disaster Program Manager of Massachusetts. Tim was a Manager in Local Community Volunteers and was a Staffing lead during the Hurricane Sandy response. He has all been deployed all over the country as a trainer for the ‘Ready When the Time Comes’ program. Tim has spent the majority of his professional career as a Volunteer Manager and understands that the Red Cross would not be able to deliver its mission without their dedication of time and talent. He can be contacted via email at Timothy.Pitoniak@redcross.org


James P. McDermott, Chief Development Officer Masschusetts Red Cross

James P. McDermott, Chief Development Officer

Jim McDermott is the Chief Development Officer for the American Red Cross of Massachusetts, located in Cambridge. As the CDO, Jim works with external partners, corporations, individual donors, volunteers and others to advance the organization’s mission in the community by raising funds to support disaster preparedness initiatives, emergency relief efforts, services to members of the armed forces and their families, and more.

Jim previously served as the District Sales Manager for Shred-it USA in Boston, where he oversaw a team tasked with the development and growth of the organization throughout the New England area. Prior to that, Jim was a financial representative and College Unit Director for Northwestern Mutual Financial Network in Albany, NY.

Jim graduated in 2005 from Siena College in Albany, New York with a Bachelor of Arts degree in Economics and a Biology minor. Jim is married to Clare and they live in South Boston with their two children, Madeline and Declan.

James can be contacted at: james.mcdermott2@RedCross.org


Flynn Jebb, Regional Volunteer Services Officer

Flynn Jebb, Regional Volunteer Services Officer

Flynn Jebb is the Regional Volunteer Service Officer for the American Red Cross of Massachusetts. In this position, Flynn is responsible for recruiting, referral and retention of the nearly 3,000 Red Cross adult and youth volunteers across Massachusetts.

Flynn previously worked as the Disaster Workforce Engagement Specialist where among her other responsibilities she worked on a variety of disaster workforce management projects. While in that position she spearheaded the development and management of an all-volunteer Disaster Services Workforce Management Team and oversaw the planning of the 2015 & 2016 Disaster Institutes. Flynn has deployed to disasters in Texas, Guam, Alberta, Louisiana and North Carolina.

Flynn came to the Red Cross in 2015 after finishing her Master’s Degree in Public Policy and Peace Studies at International Christian University in Tokyo. Attending as a Rotary Peace Fellow, Flynn specialized in Community Mobilization supported through internships with Oxfam India and the City of Burlington, VT. Flynn received her Bachelor’s Degree in Political Science from the College of the Holy Cross in Worcester.

Flynn previously managed volunteers at The Legal Project in Albany, NY. During that time she was awarded the 2012 Distinguished Non-Attorney award by the Capital District Women's Bar Association. She started her career in recruitment and outreach for Bowdoin College’s ISLE (Intercollegiate Sri Lanka Education) Program, based both in Maine and Sri Lanka.


Lynn Levine, Director of Communications

Lynn Levine, Director of Communications

Lynn Levine is the Director of Communications for the American Red Cross of Massachusetts. In this role, Lynn develops communications and marketing strategies to support disaster response, crisis communications, financial development, support to military and veterans, food programs and other Red Cross programs. Leading communications in a top 10 media market, Lynn oversees content development for the regional website which receives over 600,000 page views annually and manages all social media engagement.

Lynn has a Bachelor of Arts degree from Marietta College and a master’s degree from the School of Diplomacy and International Relations at Seton Hall University. She has worked on issues of child development, women’s rights and rural livelihoods by providing communications advocacy, public affairs and partnership development support to UNICEF field offices in Turkey, Turkmenistan and Azerbaijan and to the South-South Cooperation Unit of the UNDP in New York, among others.

She has lived in New York, London, Paris, Florence, and Istanbul, and has travelled extensively throughout Europe, the Middle East and Southeast Asia. She speaks Italian and French, and has a working knowledge of German, Turkish and Spanish.


Vacant - Director of Service to Armed Forces and International


Red Cross Boston David Andre

David Andre, Director - Food & Nutrition Programs

David is the Director of the Food and Nutrition Programs in Massachusetts, managing food pantries in Boston and New Bedford, and mobile food distributions across the state. David's team also assists with Supplemental Nutrition Assistance Program (SNAP) benefits and offers nutritional guidance to Massachusetts residents in collaboration with local universities. Previously, David was an instructor at Bay State University and Florida National College.



Community Chapter Executives

Eastern MA - Frederica Doeringer

Frederica Doeringer, Executive Director, Northeast Massachusetts

Frederica Doeringer, Executive Director of the Northeast Massachusetts Chapter for the American Red Cross of Eastern Massachusetts, oversees the chapter’s daily operations, its resource development, and the enhancement of its role in the community. Doeringer joined the Red Cross in 2008 after serving in a variety of non-profit, private and public leadership roles in Wisconsin. As executive director of a symphony and then of several community development groups, she balanced program advancements with successful fund drives. Doeringer has an unusual ability to form relationships, linking individuals, organizations, and resources in ways that strengthen programs and build external support. Doeringer has served at local, state and national levels on arts and education boards as well as boards and foundations seeking to effect change in human services.

Contact Frederica at Frederica.Doeringer@redcross.org.


Eastern MA - Hilary V. Greene

Hilary V. Greene, Executive Director, Cape Cod, Islands & Southeast Massachusetts

Hilary V. Greene, Executive Director, Cape Cod, Islands & Southeast Massachusetts Chapter, has lived in Centerville since 2000 and has extensive leadership experience with agencies serving the Cape and Islands.

Greene first became involved with the Red Cross in the 1980s as a blood and platelet donor. In 2004, she donated one of the lobes of her left lung to a stranger and was subsequently recognized by the Cape and Islands Chapter as a Hero.

Greene joined the Cape and Islands Chapter American Red Cross board in 2007 and became Board Chair in 2009. Greene has 20 years of experience in radio sales and management, is the former General Manager of CapeCod.com and Development Director at Housing Assistance Corporation based in Hyannis, and was a Volunteer Manager at Habitat for Humanity of Cape Cod. She is an elected Barnstable Housing Authority commissioner and a leader in St. Mary’s Episcopal Church.

The Cape, Islands and Southeast MA Chapter of the American Red Cross has provided emergency response service and health and safety training to the residents of Barnstable, Bristol, Dukes, Nantucket & Plymouth counties for over 100 years.

Contact Hilary at Hilary.Greene@redcross.org.


Kim Goulette

Kim Goulette, Executive Director, Central Massachusetts

Kim Goulette, Executive Director, Central Massachusetts Chapter, oversees the chapter’s daily operations from her Worcester office.

Goulette joined the Red Cross in 2014 and was the former Executive Director of the Western Massachusetts Chapter of the American Red Cross.

Kim Goulette previously served as the Executive Director of Lorraine’s Soup Kitchen and Pantry, Inc., in Chicopee, where she managed day-to-day operations and worked with board members and committees to raise funds to support the work of the organization. She also served as the Director of Employment and Community Based Day Services at Aditus in East Longmeadow as well as the Regional Director of The Make-A-Wish Foundation of Massachusetts.

Goulette earned a Bachelor’s degree from Franklin Pierce University in New Hampshire, and is a Rotarian as well as a member of the Chamber of Commerce.


Jen Garutti, Executive Director, Western Massachusetts

Jen Garutti, Executive Director, Western Massachusetts

Jen Garutti is the Executive Director of the Western Massachusetts chapter, where she develops partnerships and relationships in the local community.

Jen joined the American Red Cross in 2015 bringing a wealth of volunteer development, donor development, and marketing and communications experience to her role as Executive Coordinator. Jen has worked for over a decade with various community non-profit organizations, helping develop their marketing and branding standards. She also contributes to the BYO Blog which promotes Springfield as a family-friendly city.

With a passion for the Red Cross, Jen has pledged to build the local chapter’s capacity to serve Berkshire, Franklin, Hampden and Hampshire County families. She approaches this challenge as a mobilizer of disaster volunteers, armed forces advocates, life-saving skills educators, blood donors, and financial contributors. She looks forward to working with these constituencies for a safe, healthy and prepared Western Massachusetts.


Disaster Program Managers

Disaster Program Managers are responsible for implementing the Disaster Services program in their region of Massachusetts. These managers recruit and develop volunteers to respond to local disasters and fulfill each aspect of the disaster cycle. Disaster Program Managers also develop and foster partnerships with local first responders in order to respond and manage local emergency incidents. They are also programmatic leads for the Home Fire Campaign, a national-level program that aims to reduce home fire deaths through the installation of smoke alarms in at risk areas of the Commonwealth.

EasternMass  - Disaster Program - Jennifer Carlson

Jennifer Carlson, Senior Disaster Program Manager

As the Senior Disaster Program Manager for the American Red Cross of Massachusetts, Jennifer supervises the five Disaster Program Managers in each region of the state responsible for response and preparedness efforts, the planning team and represents the organization in government operations.

Jennifer supported operations for the Boston Marathon bombing response as a manager with the Massachusetts Emergency Management Agency (MEMA) in 2013, worked in Albany, NY at the New York State Office of Emergency Management's EOC as a Planning Chief during Hurricane Sandy in 2012, and has served on numerous disaster deployments in leadership positions.

With eighteen years of experience, Jennifer holds a doctorate in emergency management from Capella University’s Public Service Leadership Program. A certified emergency manager (CEM®) with the International Association of Emergency Managers since 2010, Jennifer has deployed in operations management as a Deputy Director to hurricanes Katrina and Ike. Jennifer served at FEMA's Joint Field Office for the MA tornado in 2011, as the Site Director with the American Red Cross Cape Cod and Islands Chapter for the response to Hurricane Earl in September of 2010, and as the Operations Director for level-four flooding in Haverhill, MA in 2010.


Disaster Program - Stephen Bedard

Stephen Bedard, Disaster Program Manager, Central Massachusetts

Stephen Bedard joined the American Red Cross of Massachusetts after having served more than 25 years in the public sector. As Disaster Program Manager for the Central Massachusetts territory, Steve directs the cycle of preparedness, response and recovery for the surrounding communities, engaging volunteers and residents to ensure resiliency in the wake of emergencies. Steve also leads the Home Fire Preparedness Campaign for the Massachusetts Region, a nation-wide initiative whose goal is to reduce the incidences of preventable death in a home fire by 25% by 2017.

Steve holds a Master’s degree from UMASS Lowell and is currently working on a second in Education & Instructional Design from UMASS Boston.


Disaster Program - Deb Duxbury

Deb Duxbury, Disaster Program Manager, Northeast Massachusetts

Deb is the Disaster Program Manager for the Northeast Massachusetts territory, serving more than 1.2 million people in Essex and Middlesex counties in the Merrimack Valley of Massachusetts.

Deb is a 25-year veteran with American Red Cross, beginning her career as a volunteer in her hometown of Methuen, MA in 1981. She joined the staff in 1989 and has worked tirelessly serving the people of the Commonwealth. She has served as Deputy Director during flood disaster operations in Haverhill, MA during both 2007 and 2010.

Deb has been recognized on two occasions for her intervention in emergency medical situations. She was awarded the Certificate of Recognition for Extraordinary Personal Action when she saved a person from chocking. She also received the Certificate of Merit when she performed CPR on an elderly gentleman.


Disaster Program - Luis Matnog

Luis Matnog, Disaster Program Manager, Metro Boston

Luis is the Disaster Program Manager of Metro – Boston managing 61 towns and cities, building and strengthening the inter-agency coordination and relationships with emergency managers and fire department chiefs to provide service and assistance to disaster clients.

Luis Matnog is an International Disaster Delegate of the American Red Cross, Emergency Response Unit. Luis has been deployed around the world to lead and provide relief efforts to the disaster stricken areas.

He has extensive local, national and international training’s in Disaster Management, Leadership, Relief, Cash Transfer Programming in Emergencies, Logistics and Mitigation. Luis was selected to attend the Emergency Field Team Leader Workshop for Field Coordination Team (FACT) and Emergency Response Unit (ERU) in Nynas, Finland in 2012. In 2013 Luis was inducted by the International Federation of Red Cross and Red Crescent Societies as (FACT) member in Sutomore, Montenegro.


EasternMass  - Disaster Program - Mary Nathan

Mary Nathan, Disaster Program Manager, Western Massachusetts

Mary Nathan began her Red Cross career as a highly dedicated volunteer in 2004. When in 2007 the opportunity arose to join the organization for the then-Pioneer Valley Chapter, Mary moved on from what was an established career with Elder Services to lead the disaster response mission in Western Massachusetts.

In addition to her responsibilities directing Red Cross preparedness, response and recovery operations and implementing the life-saving Home Fire Campaign in her territory, Mary oversees the regional implementation of the Pillowcase Project, an educational initiative that aims to increase awareness and understanding of natural hazards and to teach safety and emotional coping skills as well as the importance of personal preparedness to youths youth ages 8 to 11. Mary was integral to the Red Cross response to the tornado in Springfield, MA in 2011 and has deployed to support national responses in Kentucky, Indiana and New Hampshire.


EasternMass  - Disaster Program - Patrick O’Neal

Patrick O’Neal, Disaster Program Manager; Cape, Islands and Southeast Massachusetts

Patrick O’Neil began working for the Red Cross of Massachusetts in April of 2016. Patrick was born and raised in Worcester, MA and travelled to New York City for college. He graduated from Fordham University with a Bachelor of Arts degree in Communications with a concentration in Journalism. After college he began working for the New York City Fire Department (FDNY) as an Emergency Medical Technician. He was selected for participation in a competitive in-house Paramedic training program and, upon completion, was promoted to the rank of Paramedic. He worked as a Paramedic in Brooklyn and later served as the Advanced Life Support Coordinator for the borough of Manhattan. In 2015 he was promoted to the rank of Lieutenant and went on to serve at New York City’s Public Safety Answering Center (PSAC) – the largest 911 call receiving and processing center in the nation. He was then asked to serve as the aide to the Chief of EMS Communications for the FDNY where he worked on special communications projects, software programs and training initiatives.

Seeking new career challenges brought Patrick back home to Massachusetts and to his current position with the Red Cross. He is currently working on developing partnerships with local agencies throughout Bristol, Plymouth, Barnstable, Dukes and Nantucket Counties, and implementing Red Cross services and advancing the reach of the Home Fire Campaign and the Pillowcase Project.