Chad S. Priest, JD, MSN, RN is currently serving as the interim role of CEO, Massachusetts Region while continuing in his role as CEO of the American Red Cross, Indiana Region. Chad has served as Chief Executive Officer of The MESH Coalition, an innovative public-private partnership that enables healthcare providers to effectively respond to emergency events and remain viable through recovery, and was a practicing attorney in the field of public health and healthcare law at the law firm of Faegre Baker Daniels the firm’s Indianapolis and Washington, D.C. offices. Chad also served as an active duty officer in the United States Air Force with the 89th Medical Group, Andrews Air Force Base in Maryland.
Chad periodically serves as an Adjunct Assistant Professor of Emergency Medicine at the Indiana University School of Medicine and Program Director of the Disaster Medicine Fellowship Program; an Adjunct Assistant Professor of Nursing at the Indiana University School of Nursing; a Visiting Scholar at the Indiana University Center for Law, Ethics and Applied Research in Health Information and an affiliated investigator at the IU Center for Bioethics. His research and scholarship interests include international disaster risk reduction, healthcare emergency management, crisis leadership and community resilience to disasters and crisis events. He is a frequent international speaker on issues related to healthcare system and community resilience. Prior to assuming leadership of the Indiana Region, Chad served as Assistant Dean for Operations & Community Partnerships at the Indiana University School of Nursing where he also directed the interdisciplinary Social Network Health Research Laboratory.
Lily Mendez is Chief Operating Officer for the American Red Cross of Massachusetts where she manages the financial operations for the region in addition to overseeing Volunteer Services, Youth Programs, Service to Armed Forces, International Services, Food and Nutrition Programs, Communications, Government Affairs, Information Technology and Human Resources.
Lily has served as Deputy Secretary for Interagency Management and Reform in the Executive Office of Transportation Commonwealth of Massachusetts. In this role, she was responsible for the Office of Transition Management, which oversaw the implementation of the landmark transportation law that merged the Massachusetts Port Authority, the Mass Bay Transit Authority, Turnpike Authority and state Highway Department into the new Massachusetts Department of Transportation.
From 2007 to 2009 Lily served on Governor Deval L. Patrick’s senior staff advising him on key appointments ranging from cabinet members, personnel in the executive offices to members of more than 700 public and quasi-public boards and commissions. She also was responsible for directing the Governor's Civic Engagement efforts, one of his top three priorities.
Prior to joining the Patrick administration she served as Executive Director of the Access Strategies Fund a charitable foundation based in Cambridge, MA. During her tenure she led the foundation's grant making efforts to effectively invest millions of dollars in community based and statewide organizations.
Lily graduated with a BS in Communications from Emerson College and earned her Master in Public Administration from the McCormack Institute at UMass Boston.
Laura E. Younger serves as the Massachusetts Director of Administration. She manages the budget, procurement and asset inventory as well as serving as fleet analyst/manager. Laura also supervises facility operations, maintenance and repair as well as being a point person on real estate sales and site search. She advises the COO on budgetary and facility matters.
Laura has honorably served Massachusetts government. At the Division of Capital Asset Management and Maintenance she was team leader for the statewide initiative designed to set asset management service standards, integrate facility management, and establish life-cycle systems for 80m sf of state-owned properties. In the Executive Office of the Governor she was appointed as CFO; she was also Director of Personnel & Administration responsible for identifying and vetting management personnel for appointment to the Patrick Administration.
During Laura’s thirty plus years of professional experience working in public and non-profit agencies she has directed and implemented capacity building initiatives, developed new policy, provided technical assistance to local officials, advocated for contingent worker rights, coordinated legislative processes and evaluated and monitored performance of federal, state and city programs.
She is an active civic volunteer in her neighborhood of Roxbury and is a founding director of a successful anti-violence collaborative of area neighborhood associations in the Grove Hall community.
Tim Pitoniak is the Chief Disaster Officer for the Massachusetts Region. Tim has been with the Red Cross 11 years. He began his career in New York City as a Logistic Specialist for Health and Safety working his way up to Senior Disaster Program Manager of Massachusetts. Tim was a Manager in Local Community Volunteers and was a Staffing lead during the Hurricane Sandy response. He has all been deployed all over the country as a trainer for the ‘Ready When the Time Comes’ program. Tim has spent the majority of his professional career as a Volunteer Manager and understands that the Red Cross would not be able to deliver its mission without their dedication of time and talent. He can be contacted via email at Timothy.Pitoniak@redcross.org
Jim McDermott is the Chief Development Officer for the American Red Cross of Massachusetts, located in Cambridge. As the CDO, Jim works with external partners, corporations, individual donors, volunteers and others to advance the organization’s mission in the community by raising funds to support disaster preparedness initiatives, emergency relief efforts, services to members of the armed forces and their families, and more.
Jim previously served as the District Sales Manager for Shred-it USA in Boston, where he oversaw a team tasked with the development and growth of the organization throughout the New England area. Prior to that, Jim was a financial representative and College Unit Director for Northwestern Mutual Financial Network in Albany, NY.
Jim graduated in 2005 from Siena College in Albany, New York with a Bachelor of Arts degree in Economics and a Biology minor. Jim is married to Clare and they live in South Boston with their two children, Madeline and Declan.
James can be contacted at: james.mcdermott2@RedCross.org
Flynn Jebb is the Regional Volunteer Service Officer for the American Red Cross of Massachusetts. In this position, Flynn is responsible for recruiting, referral and retention of the nearly 3,000 Red Cross adult and youth volunteers across Massachusetts.
Flynn previously worked as the Disaster Workforce Engagement Specialist where among her other responsibilities she worked on a variety of disaster workforce management projects. While in that position she spearheaded the development and management of an all-volunteer Disaster Services Workforce Management Team and oversaw the planning of the 2015 & 2016 Disaster Institutes. Flynn has deployed to disasters in Texas, Guam, Alberta, Louisiana and North Carolina.
Flynn came to the Red Cross in 2015 after finishing her Master’s Degree in Public Policy and Peace Studies at International Christian University in Tokyo. Attending as a Rotary Peace Fellow, Flynn specialized in Community Mobilization supported through internships with Oxfam India and the City of Burlington, VT. Flynn received her Bachelor’s Degree in Political Science from the College of the Holy Cross in Worcester.
Flynn previously managed volunteers at The Legal Project in Albany, NY. During that time she was awarded the 2012 Distinguished Non-Attorney award by the Capital District Women's Bar Association. She started her career in recruitment and outreach for Bowdoin College’s ISLE (Intercollegiate Sri Lanka Education) Program, based both in Maine and Sri Lanka.
Lynn Levine is the Director of Communications for the American Red Cross of Massachusetts. In this role, Lynn develops communications and marketing strategies to support disaster response, crisis communications, financial development, support to military and veterans, food programs and other Red Cross programs. Leading communications in a top 10 media market, Lynn oversees content development for the regional website which receives over 600,000 page views annually and manages all social media engagement.
Lynn has a Bachelor of Arts degree from Marietta College and a master’s degree from the School of Diplomacy and International Relations at Seton Hall University. She has worked on issues of child development, women’s rights and rural livelihoods by providing communications advocacy, public affairs and partnership development support to UNICEF field offices in Turkey, Turkmenistan and Azerbaijan and to the South-South Cooperation Unit of the UNDP in New York, among others.
She has lived in New York, London, Paris, Florence, and Istanbul, and has travelled extensively throughout Europe, the Middle East and Southeast Asia. She speaks Italian and French, and has a working knowledge of German, Turkish and Spanish.
Elizabeth Barlow is the Regional Program Manager for the Service to the Armed Forces and International Services programs. In this capacity, she leads all service delivery to military families and veterans, as well as refugees and New Americans. Elizabeth also serves as the Ombudsman for U.S. Coast Guard Air Station Cape Cod, where she acts as an advocate for command families and serves as a point of contact in times of crisis or disaster.
She has worked as a Clinical Case Manager at the Children’s Study Home in Falmouth and served as the President of the Parent Service Project for the Franklin County Head Start program in Apalachicola, Florida. She most recently served as the Technology Counselor and Prevention Specialist for youth survivors of domestic violence, relationship violence and sexual assault for Cape Cod youth at Independence House in Hyannis. Elizabeth also serves on the Barnstable County Human Rights Commission. Elizabeth holds both a BA in Psychology, an MA in Sociology and a Certificate in Mediation.
David is the Director of the Food and Nutrition Programs in Massachusetts, managing food pantries in Boston and New Bedford, and mobile food distributions across the state. David's team also assists with Supplemental Nutrition Assistance Program (SNAP) benefits and offers nutritional guidance to Massachusetts residents in collaboration with local universities. Previously, David was an instructor at Bay State University and Florida National College.
Frederica Doeringer, Executive Director of the Northeast Massachusetts Chapter for the American Red Cross of Eastern Massachusetts, oversees the chapter’s daily operations, its resource development, and the enhancement of its role in the community. Doeringer joined the Red Cross in 2008 after serving in a variety of non-profit, private and public leadership roles in Wisconsin. As executive director of a symphony and then of several community development groups, she balanced program advancements with successful fund drives. Doeringer has an unusual ability to form relationships, linking individuals, organizations, and resources in ways that strengthen programs and build external support. Doeringer has served at local, state and national levels on arts and education boards as well as boards and foundations seeking to effect change in human services.
Contact Frederica at Frederica.Doeringer@redcross.org.
Hilary V. Greene, Executive Director, Cape Cod, Islands & Southeast Massachusetts Chapter, has lived in Centerville since 2000 and has extensive leadership experience with agencies serving the Cape and Islands.
Greene first became involved with the Red Cross in the 1980s as a blood and platelet donor. In 2004, she donated one of the lobes of her left lung to a stranger and was subsequently recognized by the Cape and Islands Chapter as a Hero.
Greene joined the Cape and Islands Chapter American Red Cross board in 2007 and became Board Chair in 2009. Greene has 20 years of experience in radio sales and management, is the former General Manager of CapeCod.com and Development Director at Housing Assistance Corporation based in Hyannis, and was a Volunteer Manager at Habitat for Humanity of Cape Cod. She is an elected Barnstable Housing Authority commissioner and a leader in St. Mary’s Episcopal Church.
The Cape, Islands and Southeast MA Chapter of the American Red Cross has provided emergency response service and health and safety training to the residents of Barnstable, Bristol, Dukes, Nantucket & Plymouth counties for over 100 years.
Contact Hilary at Hilary.Greene@redcross.org.
Kim Goulette, Executive Director, Central Massachusetts Chapter, oversees the chapter’s daily operations from her Worcester office.
Goulette joined the Red Cross in 2014 and was the former Executive Director of the Western Massachusetts Chapter of the American Red Cross.
Kim Goulette previously served as the Executive Director of Lorraine’s Soup Kitchen and Pantry, Inc., in Chicopee, where she managed day-to-day operations and worked with board members and committees to raise funds to support the work of the organization. She also served as the Director of Employment and Community Based Day Services at Aditus in East Longmeadow as well as the Regional Director of The Make-A-Wish Foundation of Massachusetts.
Goulette earned a Bachelor’s degree from Franklin Pierce University in New Hampshire, and is a Rotarian as well as a member of the Chamber of Commerce.
Jen Garutti is the Executive Director of the Western Massachusetts chapter, where she develops partnerships and relationships in the local community.
Jen joined the American Red Cross in 2015 bringing a wealth of volunteer development, donor development, and marketing and communications experience to her role as Executive Coordinator. Jen has worked for over a decade with various community non-profit organizations, helping develop their marketing and branding standards. She also contributes to the BYO Blog which promotes Springfield as a family-friendly city.
With a passion for the Red Cross, Jen has pledged to build the local chapter’s capacity to serve Berkshire, Franklin, Hampden and Hampshire County families. She approaches this challenge as a mobilizer of disaster volunteers, armed forces advocates, life-saving skills educators, blood donors, and financial contributors. She looks forward to working with these constituencies for a safe, healthy and prepared Western Massachusetts.
As the Senior Disaster Program Manager for the American Red Cross of Massachusetts, Jennifer supervises the five Disaster Program Managers in each region of the state responsible for response and preparedness efforts, the planning team and represents the organization in government operations.
Jennifer supported operations for the Boston Marathon bombing response as a manager with the Massachusetts Emergency Management Agency (MEMA) in 2013, worked in Albany, NY at the New York State Office of Emergency Management's EOC as a Planning Chief during Hurricane Sandy in 2012, and has served on numerous disaster deployments in leadership positions.
With eighteen years of experience, Jennifer holds a doctorate in emergency management from Capella University’s Public Service Leadership Program. A certified emergency manager (CEM®) with the International Association of Emergency Managers since 2010, Jennifer has deployed in operations management as a Deputy Director to hurricanes Katrina and Ike. Jennifer served at FEMA's Joint Field Office for the MA tornado in 2011, as the Site Director with the American Red Cross Cape Cod and Islands Chapter for the response to Hurricane Earl in September of 2010, and as the Operations Director for level-four flooding in Haverhill, MA in 2010.
Deb is the Disaster Program Manager for the Northeast Massachusetts territory, serving more than 1.2 million people in Essex and Middlesex counties in the Merrimack Valley of Massachusetts.
Deb is a 25-year veteran with American Red Cross, beginning her career as a volunteer in her hometown of Methuen, MA in 1981. She joined the staff in 1989 and has worked tirelessly serving the people of the Commonwealth. She has served as Deputy Director during flood disaster operations in Haverhill, MA during both 2007 and 2010.
Deb has been recognized on two occasions for her intervention in emergency medical situations. She was awarded the Certificate of Recognition for Extraordinary Personal Action when she saved a person from chocking. She also received the Certificate of Merit when she performed CPR on an elderly gentleman.
Luis is the Disaster Program Manager of Metro – Boston managing 61 towns and cities, building and strengthening the inter-agency coordination and relationships with emergency managers and fire department chiefs to provide service and assistance to disaster clients.
Luis Matnog is an International Disaster Delegate of the American Red Cross, Emergency Response Unit. Luis has been deployed around the world to lead and provide relief efforts to the disaster stricken areas.
He has extensive local, national and international training’s in Disaster Management, Leadership, Relief, Cash Transfer Programming in Emergencies, Logistics and Mitigation. Luis was selected to attend the Emergency Field Team Leader Workshop for Field Coordination Team (FACT) and Emergency Response Unit (ERU) in Nynas, Finland in 2012. In 2013 Luis was inducted by the International Federation of Red Cross and Red Crescent Societies as (FACT) member in Sutomore, Montenegro.
Mary Nathan began her Red Cross career as a highly dedicated volunteer in 2004. When in 2007 the opportunity arose to join the organization for the then-Pioneer Valley Chapter, Mary moved on from what was an established career with Elder Services to lead the disaster response mission in Western Massachusetts.
In addition to her responsibilities directing Red Cross preparedness, response and recovery operations and implementing the life-saving Home Fire Campaign in her territory, Mary oversees the regional implementation of the Pillowcase Project, an educational initiative that aims to increase awareness and understanding of natural hazards and to teach safety and emotional coping skills as well as the importance of personal preparedness to youths youth ages 8 to 11. Mary was integral to the Red Cross response to the tornado in Springfield, MA in 2011 and has deployed to support national responses in Kentucky, Indiana and New Hampshire.
Eddy has been with the American Red Cross since 2003. Starting out on a local Disaster Action Team and deploying nationally to Disaster Relief Operations. In 2006 Eddy started working as a health and safety instructor teaching CPR and Lifeguard courses. During that time he attended C.C.R.I for Fire Science and Emergency MGT. Eddy has attended the Emergency Management Institute in Emmitsburg, MD working on continuing education. Eddy has various training's and certifications that apply to his role including Operations Section Chief and Public Education and Awareness. In 2015 he transferred to New Hampshire as the Disaster Program Manager where he was able to develop volunteer teams and build capacity. Today Eddy has deployed to twenty National Disasters serving in Operations and Logistics, farthest location being Saipan.
Susan is the Disaster Program Manager for the Central Massachusetts region. Prior to joining the American Red Cross, Susan was the Hurricane Sandy Disaster Resource Specialist and Volunteer Site Coordinator for Connecticut, working under the aegis of the United Methodist Committee on Relief. She concurrently worked with CT Rises as the state-wide Disaster Case Management Coordinator and provided direct case management to residents impacted by disaster.
Under a grant from the State of Connecticut, Susan helped draft the state-wide preparedness and resiliency plan for both governmental and non-governmental agencies and provided trainings and tools to help cities prepare for long term recovery. She worked with Connecticut’s Department of Homeland Security and Emergency Management as well as the Department of Housing (CDBG-DR) to implement community mitigation and preparedness strategies across the state.
Susan has served on the boards of several non-profit and civic organizations including recently serving as an executive board member of CT VOAD and she currently serves as Alderman for the City of Milford. Susan is a former publishing executive and business owner.