Community Transportation Program

Driver with member

The American Red Cross believes that one’s inability to drive themselves shouldn’t prevent them from living independently in their own homes. That’s why we provide safe, reliable and timely transportation for seniors, and others in Franklin County, to medical and other life-enhancing appointments through our Community Transportation Program.

This service is provided to those who qualify either through a third party payer such as Franklin County Senior Options, the Central Ohio Area Agency on Aging, and those who purchase their trips through the Fee for Service program. Medical transportation (dialysis, family physician, optometrist, podiatrist, dentist, etc.) is considered first priority. Non-medical requests (i.e. grocery shopping, hair salon, etc.) are considered secondary and are scheduled on a first call first served basis according to vehicle availability.

Register with the Transportation Program

Before scheduling a ride with the Community Transportation Program, please register by reading the letter below and completing the new client registration form. Click on the New Client Registration Form, print it and send the completed form to:

American Red Cross Ohio Buckeye Region

Community Transportation Program

995 East Broad St., Columbus, OH 43205

If unable to print, a registration form can be sent to you.

New Client Welcome Letter

New Client Registration Form

Schedule an Appointment

To schedule transportation, call 614-253-6705 during the hours of 8:30 am - 5 pm Monday through Friday. Every effort will be made to accommodate trip requests; however, our schedule is consistently filled two weeks in advance. Please call as soon as possible to schedule your ride.

You can email us here.

Hours of Service

Transportation is provided Monday through Friday 9 a.m. to 4 p.m.

Eligibility for American Red Cross Community Transportation Program

Community Transportation Fee for Service

Designed for Franklin County residents, of any age. who do not qualify for the programs listed below, our Fee for Service transportation option will provide you with the same quality and caring service. This is an excellent alternative to other less personal transportation options.

  • Resident of Franklin County
  • Age unrestricted
  • Designed for those that do not qualify for other programs due to income, age, or physical condition
  • Wheelchair service is available
  • You may qualify for Red Cross transportation through one of the programs listed below.

    Central Ohio Area Agency on Aging

  • Resident of Franklin County
  • Age 60 or above
  • Must pre-register with the program
  • Franklin County Senior Options

  • Resident of Franklin County
  • Live Independently
  • Age 60 or above
  • Income Eligible (low)
  • Must be referred by a Senior Options Program (Case Manager)
  • Columbus Cancer Clinic

  • Resident of Franklin County
  • Age unrestricted
  • Cancer patient
  • Must be referred by Columbus Cancer Clinic
  • The American Red Cross of Central Ohio is committed to providing quality transportation services. If you wish to file a complaint, please complete this form and we will get back to you as soon as possible.