Restoring Family Links

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American Red Cross: International Reconnecting Family Services

When crisis separates families the Red Cross works to reconnect them whether it’s been weeks or years, the American Red cross can help you find and reconnect with loved ones around the world after natural disasters, armed conflict, migration or other humanitarian emergencies.

Red Cross caseworkers around the U.S. help families locate missing relatives by working with our partner Red Cross organizations in nearly every country around the world. Annually their American Red Cross assists more than 5,000 families trying to reconnect with their loved ones.

Program services include:

Tracing inquiries
Use to locate family embers separated internationally by armed conflict and other humanitarian emergencies also use to clarify or document the fate of relatives missing due to armed conflict.

Red Cross Messages
Once a family member is found, the Red Cross helps them reconnect through written message or by phone. Red Cross messages can also be exchanged between families and their loved ones in refugee camps and detention centers to allow them to keep in contact and share family news.

Holocaust and WWII Tracing and Documentation
Families continue to be separated as a result of WWII and many survivors look to the Red Cross to locate missing loved ones, and find documentation on their own and their relative’s war time experiences.

International Disaster Inquiries
International disaster inquiries are used to assist family members who have lost communication after the occurrence of a major natural disaster such as an earthquake or typhoon

Migration leaves millions of people around the globe in urgent need of humanitarian assistance very year. American Red Cross caseworkers at local chapter offices help families locate missing relatives who have been separated due to migration.

Certificates of Detention
Specific to the Persia Gulf War in the early 1990s, these certificates document that someone was visited by the ICRC while in detention.

For additional information on the American Red Cross Restoring Family Links Program:

In Oregon and southwest Washington: Contact Jessica Chapman at (503) 528-5633 or via email at

In other parts of the U.S., contact American Red Cross National Headquarters at (202) 303-1600 or visit

Visit our blog at or follow Twitter@intlfamilylinks.

For information on the Refugee and Migrant Community, visit

There is no charge for these services.