Contact & Locate Loved Ones

  • Contact & Locate Loved Ones After Disaster

When Families lose contact, we restore communication

The chaos and confusion that accompany war and disaster can separate families when they need each other most. Whether it’s been weeks or years, the American Red Cross can help you find and reconnect with loved ones around the world after natural disasters, war, civil unrest or other international catastrophes.

What We Do

American Red Cross caseworkers at local chapters around the U.S. help families locate missing relatives by working with our partners—the International Committee of the Red Cross (ICRC) and Red Cross and Red Crescent organizations in nearly every country around the world.

Once a family member is found, the Red Cross helps them reconnect. Messages can be very brief, but the three short words “I am alive” may be all that is needed to ease the minds of distraught relatives half a world away. Red Cross messages can also be exchanged between families and their loved ones in refugee camps and detention centers to allow them to keep in contact and share family news.

This past year, the American Red Cross helped reconnect thousands of families—bridging years of separation to renew critical links between new communities in the U.S. and their families around the world.

Family connection support is always available through local Red Cross chapters. To learn about the safety and well-being of family members, call the American Red Cross at (206) 323-2345 or email Sarah Rothman, International Services and Language Bank Manager, at

Before calling the Red Cross, please note that it is helpful to have the following information available:

  • Your full name and address
  • Your relationship to the person sought
  • The reason for loss of contact
  • The reason for your inquiry
  • The full name of the person you’re trying to locate along with their:
    • Birth date and place of birth
    • Last known address
    • The date and circumstances of last news and/or communication
    • Any pre-existing medical conditions

The Red Cross cannot accept requests when there is insufficient information to conduct a search; for genealogical research; for legal matters such as wills, child custody, etc.; for situations involving adoptions; or third party requests.

Due to the generosity of individuals, companies and foundations, all contact assistance is free of charge.

Register yourself or find loved ones through Safe and Well

Safe and Well

After a disaster, letting your family and friends know that you are safe and well can bring your loved ones great peace of mind. This website is designed to help make that communication easier.

Register yourself as "Safe and Well" or search for loved ones who have registered through our Safe and Well service.