The Language Bank provides in-person and over-the-phone interpretation as well as written translations for individuals and community-based partner agencies.
Whether it's making a doctor’s appointment or learning where to go in the wake of a disaster, being able to communicate effectively is critical to a person's safety and well-being.
The Language Bank at the American Red Cross helps break down language barriers by providing interpretation and translation services for limited English speakers and organizations serving limited English speakers in our community. The Language Bank provides in-person and over-the-phone interpretation as well as written translations for individuals and community-based partner agencies.
If you are a new to using the Language Bank, please refer to the following documents to familiarize yourself with the policies and procedures of the program:
If you or someone you know needs help speaking with an advocate, social worker, case manager or another person who provides critical information to your well-being or ability to access services, contact the Red Cross. Our volunteers are available over-the-phone and in-person to provide interpretation.
All language interpretations are free for individuals and community-based organizations that provide vital services and basic needs in our community. Our vision is to work together to promote the health, safety, welfare and dignity for all by facilitating access for limited and non-English speakers to American Red Cross services and the services of our community partner agencies. The Language Bank is currently comprised of over four hundred volunteers who collectively speak 75 languages.
If you are interested in requesting interpretation or translation services through the Language Bank, please submit a request by following the links to the request forms at the top of this page.
Whether it’s a housing application or a birth certificate, Red Cross volunteers can help you translate important documents. The Language Bank’s main goal is to facilitate access for limited and non-English speakers to the services of the Red Cross and our community partners. Thus, the majority of the translations we perform are social-service oriented. Translators are also available to assist community-based partner organizations with documents such as event flyers, brochures, agreement/permission forms and intake forms. Please note that the Language Bank will accept documents to translate that are less than 1,000 words and are not used for legal or medical purposes.
The Language Bank does not translate the following types of documents:
- Legal documents for which a high level of legal expertise or certification is required.
- Medical documents for which a high level of medical expertise or certification is required.
- Documents that require special formatting.
- Documents with very technical jargon, colloquialisms, or unexplained acronyms.
- Documents for businesses or for individuals who qualify for translation assistance through government agencies.
Mail: PO Box 3097 Seattle, WA 98114-3097
Office: 1900 25th Ave S
Seattle, WA 98144-4708