You are using an outdated browser. Please upgrade your browser to improve your experience.

34 WCNY Residents Spent Thursday Night in Six Red Cross Shelters

Red Cross volunteer comforting little girl in a shelter
The Red Cross remains in constant contact with emergency officials across Western and Central New York, and is prepared to open additional shelters and provide additional relief services as needed.

Buffalo, NY, Friday, March 10, 2017— The American Red Cross is opening a storm shelter at Monroe Community College and has relocated the previous shelter in Orleans County to the Kendall Fire Hall. Volunteers continue to operate five additional shelters across the Western and Central New York Region following high winds that left thousands without power and displaced many others.

Volunteers are providing residents in need with a safe, warm place to stay as well as food and water. Health Services and Disaster Mental Health volunteers are also available, and caseworkers will meet with individually with families to assess their needs.

Anyone in need of assistance can come to one of the shelters or call their local Red Cross Chapter. Shelters are currently open at the following locations (new locations in bold):

FINGER LAKES CHAPTER (Chapter phone: 607-936-3766):

  • Cross Creek Church
  • 3259 Canandaigua Road, Macedon

    GREATER ROCHESTER CHAPTER (Chapter phone: 585-241-4400):

  • David Gantt Center
  • 700 North Street, Rochester

  • Monroe Community College, Building 10
  • 1000 East Henrietta Road, Rochester

    WESTERN NEW YORK CHAPTER (Chapter phone: 716-886-7500):

  • Batavia Veterans Administration Hospital, Building 4
  • 222 Richmond Avenue, Batavia

  • Frontier Fire Hall
  • 2176 Liberty Drive, Niagara Falls

  • Kendall Town Hall
  • 1873 Kendall Road, Route 37, Kendall

  • Varysburg Fire Hall
  • 2446 Route 20A, Varysburg

    Additional community shelters are being operated by other agencies and many are receiving Red Cross support. The Red Cross remains in constant contact with emergency officials across Western and Central New York to coordinate the most efficient and effective response to this disaster, and is prepared to open additional shelters and provide additional relief services as needed.

    As temperatures are predicted to fall well below freezing tonight, the Red Cross encourages families to take precautions to stay safe:

  • Never use a generator inside a home, garage, basement, crawlspace or any partially enclosed area. Locate unit away from doors, windows and vents that could allow carbon monoxide to come indoors.
  • Keep all potential sources of fuel, including paper, clothing, bedding or rugs at least three feet away from space heaters, stoves or fireplaces.
  • Portable heaters and fireplaces should never be left unattended.
  • Never use a cooking range or oven to heat your home.
  • Keep fire in your fireplace by using a glass or metal fire screen large enough to catch sparks and rolling logs.
  • Run water at a trickle to help prevent pipes from freezing
  • Download the free Red Cross Emergency App, which offers additional safety tips, as well as real-time weather alerts, shelter locations and more.
  • You can help people affected by disasters like home fires, power outages and countless other crises by making a donation to support American Red Cross Disaster Relief. Your gift enables the Red Cross to prepare for, respond to and help people recover from disasters big and small. Visit, call 1-800-REDCROSS or text the word REDCROSS to 90999 to make a $10 donation.

    About the American Red Cross:

    The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40 percent of the nation's blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organization that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit or visit us on Twitter at @RedCross.