Contact Information For Arkansans In Mexico After Hurricane

If your inquiry concerns a U.S. citizen, please contact the U.S. Department of State, Office of Overseas Citizens Services at 1-888-407-4747 or 202-647-5225.

Tropical Storm Manuel and Hurricane Ingrid made landfall in the Pacific and Atlantic coasts of Mexico earlier this week affecting over 1 million people throughout the country with rain, flooding, high winds and landslides. The cities of Acapulco, Chilpancingo and Iguala were heavily affected and in some cases inaccessible due to flooding and landslides across roads.

The Mexican Red Cross had activated all of their branches, deployed volunteers to affected regions, and is working closely with the Secretary of Mexican National Civil Protection on the response to both storms. They are currently assessing damage and have not requested additional support from the global Red Cross network at this time.

Rapid Response teams with training in search and rescue were deployed to Guerrero and Tamaulipas. They are providing first aid, assistance in evacuation, damage assessment and emotional support to those impacted. The Mexican Red Cross has opened centers with stocks of cleaning, hygiene, and relief supplies in multiple locations.

For people in the United States looking for immediate family members in Mexico please use the following information:

  • If your inquiry concerns a U.S. citizen, please contact the U.S. Department of State, Office of Overseas Citizens Services at 1-888-407-4747 or 202-647-5225. Please remember that this phone number is frequently busy during the first days after a large disaster.
  • If your inquiry concerns a Mexican citizen, keep in mind that many phone lines are down so please continue to try your regular means of communication.
  • If you are unable to reach them please contact Belinda Armstrong Thomas, American Red Cross in Arkansas Emergency Communications, 501-748-1021 for additional assistance.
  • About the American Red Cross:

    The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40 percent of the nation's blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organization that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit redcross.org/arkansas or on Facebook/AmericanRedCrossArkansas, or on Twitter at @RedCrossArkansas