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Grand Canyon Chapter Helps Glendale Woman Fix AC Via SAF Program

Grand Canyon Red Cross Chapter building
I’m glad for the Red Cross. I know that if I reach out to the Red Cross, they are going to be there.

GLENDALE (July 25, 2013) – During the heat of the summer, the air conditioning unit in Maria Ortiz’s home stopped working. Ortiz was having financial struggles and couldn’t afford to have it fixed.

When Ortiz, a dental assistant in Glendale, looked through her paperwork for the air conditioner’s warranty, she found a readiness packet from the American Red Cross Grand Canyon Chapter. So she stopped by the Grand Canyon Chapter’s headquarters in Phoenix, discovering that the Red Cross assists military members and their families through its Service to the Armed Forces program.

“I don’t think I would have known what to do if I hadn’t gone there and gotten the information they gave me,” said Ortiz, a mother of two whose husband is a sergeant in the Marine Corps.

The other places Ortiz went for help weren’t able to do much, however, they referred her to the Grand Canyon Chapter. “At the Red Cross, they put aside the issue and focused on helping us,” Ortiz said.

The Grand Canyon Chapter connected Ortiz with the East Valley Marines, a detachment of the U.S. Marine Corps League, and the Chandler-based group paid to fix Ortiz’s air conditioner. “I’m glad for the Red Cross,” Ortiz said. “I know that if I reach out to the Red Cross, they are going to be there.”

About the American Red Cross:

The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40 percent of the nation’s blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. It’s a nonprofit organization that depends on volunteers and the generosity of the American public to perform its mission. The Grand Canyon Chapter, established in 1916, re-chartered in 1999 and expanded in 2003, ranks as the fifth-largest chapter nationally, serving the more than 5.1 million people in Apache, Coconino, Gila, La Paz, Maricopa, Mohave, Navajo, Pinal, Yavapai and Yuma counties. For more information on the Grand Canyon Chapter, please visit, like us on Facebook at or follow us on Twitter under the handle @RedCrossGCC.