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Red Cross Emergency Messaging Service Helps Military Family in NY

Red Cross emergency messaging service helps local military family
It was very helpful knowing that in our time of need, the Red Cross was there to assist our family

Saturday, May 18 is recognized as Armed Forces Day in the United States. The American Red Cross is a proud participant in supporting our military, veterans, and their families through a variety of services, including emergency messaging services.

In times of an emergency when there is a family member deployed or stationed overseas, the only way to communicate with that service member and secure emergency leave is through the American Red Cross. Each year, the Red Cross provides nearly 320,000 emergency communication services to 131,000 military members and their families.

Last month, a Honeoye Falls family learned firsthand the importance of emergency messaging services. When Michael Schreiver was still in basic training, his grandmother passed away. Michael’s family was able to reach him through the Red Cross messaging service and let him know that she had passed. Burton was encouraged to finish his training in Great Lakes, IL. Today, Schreiver is attending school through the military in Pensicola, FL.

“It was very helpful knowing that in our time of need, the Red Cross was there to assist our family,” said Shawn and Jessica Burton, Schreiver’s mother and stepfather.

The Red Cross has a long history of serving military members, veterans, and their families. Prior to the founding of the American Red Cross, Clara Barton worked tirelessly to help not only the war wounded on the battlefield, but also to connect families with missing soldiers and to find fallen soldiers’ remains to provide a proper burial.

In addition to these services, the Red Cross can facilitate low-cost loans for military families. The Red Cross also assists veterans and has close connections with local VA hospitals. As more wounded service members come home from Iraq and Afghanistan, thousands of Red Cross volunteers give their time every day to support ill and injured service members in military and veterans’ hospitals and clinics. These volunteers may perform many different types of services – working the reception desk, taking patients to their appointments, assisting with recovery therapy or visiting with a wounded service member or veteran offering a friendly shoulder to lean on.

Our work is important to the nation because it is important to our troops and their families. America’s everyday military heroes give up the comfort and freedom of living here in the United States to serve their country—where ever their mission might take them. The Red Cross is proud to stand beside them.

About the American Red Cross

The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40 percent of the nation's blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organization that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit or join our blog at