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Red Cross Marco Polo Apt Fire Response Update 2

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Caseworkers will be on-site at Marco Polo this week M-F from 6pm to 8pm to meet w/affected residents

The Hawaii Red Cross continues its response to the residential fire that occurred at the Marco Polo high-rise on Friday afternoon.  

The Red Cross emergency shelter at Iolani School will closing today (Sunday) at 5pm.  The Hawaii Red Cross thanks Iolani School for their generous hospitality in offering their facilities as an emergency shelter.  The Red Cross had over 110 shelter registrants from Friday to Saturday.  It remained open throughout Saturday evening with no population.  

Red Cross caseworkers were at the emergency shelter site on Saturday and Sunday to initiate casework with residents affected by the fire.  Caseworkers reached out to residents to assess their needs and will be on-site at Marco Polo this week Monday through Friday from 6pm to 8pm to do further casework.

As of Saturday, over 800 meals and snacks were provided by Red Cross canteen services to first responders and affected residents.  Over 120 Red Cross health services contacts were made by volunteers, including assistance in refilling medical prescriptions and caring for infant and elderly residents.  Over 250 mental health contacts were made by volunteers to provide emotional support in helping residents begin the process of recovering after this disaster. 

Residents are encouraged to visit to register on the Red Cross Safe and Well website, a secure and private way that friends and family connect. 

How to Help. The Red Cross is a non-profit humanitarian organization which provides assistance to meet the immediate emergency needs of those affected by disasters. All Red Cross assistance to disaster victims is free. The Red Cross is not a government agency; it depends on public contributions to help others. Your gift supports the lifesaving mission of the American Red Cross in your community, across the country and around the world.  To send a contribution, mail your check to American Red Cross, 4155 Diamond Head Road, Honolulu, Hawaii 96816 or make a secure online donation at or call (808) 739-8109.