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Red Cross Continues to Serve People Affected by Home Fires


In an effort to continue to serve people affected by home fires, we recently implemented new procedures in Milwaukee that we now understand were insensitive to the communities we serve. We apologize for this mistake and will immediately return to the way we have responded to home fires in the past, consistent with American Red Cross practices and values nationwide. While the resource constraints we have are real, and we have experienced a shortage of volunteers, we will redouble our efforts to recruit more volunteers and work with local leaders to help us do that. The Red Cross will continue to help people in need after a home fire as soon as possible regardless of zip code.