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ARC Responding to Additional Flooding in WNY/Finger Lakes Region

Red Cross Responding to Additional Flooding
We can better serve the people of Yates County by coordinating our efforts, ensuring everyone knows what the current and emerging needs of this community are and what services are available.

The American Red Cross continues to respond to flooding across the 17-county Western New York/Finger Lakes Region. Staff and volunteers opened shelters at Falconer Central School and Frewsburg Central School early Wednesday morning as flooding caused limited evacuations in Chautauqua County, which were closed by 1pm Wednesday afternoon. The Red Cross will be partnering with the Salvation Army to distribute clean-up kits to affected residents Friday at the Salvation Army’s Jamestown office, located at 83 West Main Street. Residents in Chautauqua County and the surrounding areas needing assistance are asked to call the Red Cross at (716) 664-5115.

The Red Cross also continues to provide relief to the people of Yates County as they recover from last weeks’ devastating flooding. Wednesday afternoon, the Red Cross hosted a meeting at the Penn Yan Moose Lodge for various community agencies that have been working in the recovery efforts, including Catholic Charities, The Living Well, the Salvation Army and a representative from Senator Gillibrand’s office.

“By bringing these agencies together, we can better serve the people of Yates County by coordinating our efforts, ensuring everyone knows what the current and emerging needs of this community are and what services are available,” said Lynne Tyler, Executive Director of the American Red Cross in the Finger Lakes.

Red Cross caseworkers will use this information to make referrals and help residents work through immediate and long-term recovery plans. Any Yates County area residents needing assistance are urged to open a case by calling the Red Cross at (607) 936-3766. Caseworkers will also be available in the Penn Yan TOPS parking lot, located at 321 Liberty Street, between 10am-7pm through Monday, May 26.

The American Red Cross has been on the ground, assisting the people of Penn Yan and Yates County since the flooding began, and will continue to be a part of the recovery efforts for as long as necessary. Anyone wishing to help people affected by floods, fires and other disasters is asked to consider donating to the Disaster Relief Fund by calling 1-800-REDCROSS, visiting, or texting the word REDCROSS to 90999 to charge a $10 donation to their cell phone bill.

The American Red Cross also encourages people to download its free Flood App to help save lives and reduce losses from floods and flash floods. This free app gives iPhone, iPad and Android smart phone users instant access to local and real-time information, so they know what to do before, during and after a flood. The content is available in English and Spanish based on the user’s language settings on their mobile device. The app includes location-based, audible NOAA flood and flash flood watches and warnings – even if the app is closed. Additional safety tips are available at

About the American Red Cross:

The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40 percent of the nation's blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organization that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit or visit us on Twitter at @RedCross.