You are using an outdated browser. Please upgrade your browser to improve your experience.

American Red Cross Welcomes New Disaster Program Manager

American Red Cross Welcomes New Disaster Program Manager
She is a welcome addition to the team and we look forward to her contributions.

The American Red Cross of Northwest Ohio welcomes Jessica Zercher as the new Disaster Program Manager for Fulton, Lucas, Ottawa, Sandusky, and Wood counties. Zercher will act as a facilitative leader across all aspects of the disaster cycle: preparedness, response, and recovery. She will ensure Red Cross services continue to be available to diverse communities and work closely with volunteers and officials from the region to encourage preparedness, carry out response and recovery plans, and strengthen resiliency in the face of disaster.

“Jessica has amazing skills and experience that will prove invaluable for all of us here,” said Kenneth Robinson, regional disaster program officer for American Red Cross of Northwest Ohio. “She is a welcome addition to the team and we look forward to her contributions.”

Zercher is a graduate of Messiah College in Mechanicsburg, PA., and is currently working on her master’s degree from Messiah in Clinical Mental Health Counseling. She brings 10 years of experience with the Red Cross to her new position having previously worked as a volunteer Disaster Action Team Captain and an Emergency Response Specialist for the Susquehanna Valley Chapter in Harrisburg, PA.

“I’m just really looking forward to assisting our community in any way I can. The American Red Cross has always had a place in my heart and in my life so to be able to continue that work here is a really rewarding experience,” said Zercher.

Zercher is operating out of the Toledo office located at 3100 West Central, Toledo, OH. Last year, the American Red Cross Northwest Ohio Region assisted 601 families, responding to a disaster every 19 hours.

About the American Red Cross:

The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40 percent of the nation's blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organization that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit, like us on Facebook at American Red Cross of Northwest Ohio, or follow us on Twitter at @redcrossnwo.