Monday-Friday 8:30am-6:00pm (ET)
Training Support Center
Monday-Friday 7:30am-8:00pm, Saturday 8:30am-8:00pm (ET)
See the FAQs below to determine if your specific issue would be better served by emailing/calling Billing Support or the TSC. Either way, we’ll get your questions answered.
American Red Cross – Health & Safety Services
25688 Network Place
Chicago, IL 60673-1256
Please be sure to include the remittance slip from the bottom of the invoice and/or list the invoice number(s) on the check.
For supplies/products ordered at the Red Cross Store mail your payments to:
Red Cross Store
PO BOX 791225
Baltimore, MD 21279-1225
NOTE: Please keep these payments separate as these are separate business entities.
If you have a form that requires completion from us, please email the form to firstname.lastname@example.org and in the subject line state: ACH Request. An agent will complete it and return it to you.
If you want to set up ACH and provide your organization’s banking information to us so that we can pull funds from your account, please call Billing Support at (888) 284-0607. Note that organizations must have already been approved for invoicing privileges to be set up as ACH customers.