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Armed Forced Emergency Services

The American Red Cross is the communications link between families who reside in Spartanburg County and their active duty military members. The Red Cross sends communications on behalf of local families facing emergencies or other important events to members of their immediate family serving in the U.S. Armed Forces anywhere in the world. These communications are delivered around-the-clock, 7 days a week, 365 days a year. Messages are sent on behalf of families following the death or serious illness of a family member or other important events, such as the birth of a child. Serving as the liaison, Piedmont Chapter volunteers contact official sources like the coroner, funeral homes, physicians, or hospitals to obtain specific details, including a confirmation of the emergency situation. Verified information is electronically relayed to Military authorities who convey the emergency to the service member and determine the best response such as a leave of absence or simply a telephone contact. Last year, there was 37% increase in the chapter’s caseload over the previous year.

The Chapter sends Next-of-Kin letters to the families of new recruits to inform them of the emergency communication service and how to contact the chapter in the event of an emergency. Volunteers routinely meet with local Guard and Reserve Units to update the members on emergency communication procedures in the event of their activation.

The 'Video Connect' program permits local military families to send 2-minute video emails to family. This past holiday season, 32 local families recorded video emails for dads, brothers and sisters stationed around the world – many of them in the Middle East.

Chapter caseworkers work with local military families and the military aid societies (Army Emergency Relief, Navy-Marine Corps Relief Society, Air Force Aid Society and the Coast Guard Mutual Assistance). This partnership helps to provide financial assistance for emergency travel that requires the presence of the service member or his or her family, burial of a loved one, or with assistance that cannot wait until the next business day (food, temporary lodging, urgent medical needs, or the minimum amount required to avoid eviction, utility shut off, etc.). The Chapter facilitated four referrals to military aid societies totaling $3,767 for local military families in 2005.
 

The Red Cross is able to deliver messages to active duty military about family emergency services like illness, death, birth or financial need.

National Links:
Sign on as a volunteer caseworker and help transmit emergency communications on behalf of our soldiers and their families here in the Upstate. 
 

Video Connect:

  

Military families are invited to come to our office at 104 Garner Road to make a video email to send to their loved one(s) serving on active duty around the world.  Upon completing the recording, the video email will be immediately be forwarded to the Service Member.  The Service Member will both see and hear the people he/she loves during the two minute video.  The reserve a time a date to record and send your email,  please contact Robin Smith at 583-8000.

 


This Web page was created by Gail Schwartz
 

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