Red Cross opens shelters in Austin and surrounding areas

Red Cross volunteer helping lady in a shelter

The American Red Cross of Central Texas is helping families displaced by flooding in Travis, Hays and Williamson Counties.


Shelters are available at the following locations:

  • Parker Lane United Methodist Church, 2105 Parker Ln, Austin, TX
  • Dove Springs Recreation Center, 5801 Ainez Dr, Austin, TX
  • At this time the American Red Cross is offering food and shelter at the above locations. Individuals can get on a list for us to provide damage assessment to their home or neighborhoods by calling (512) 927-4271.


    Individuals can call (512) 974-0999 for transportation to a shelter.


    Disasters often make it difficult to stay in touch with loved ones. The American Red Cross Safe and Well website is a central location for people in disaster areas in the United States to register their current status, and for their loved ones to access that information. It helps provide displaced families with relief and comfort during a stressful time.

    Go to click on Get Assistance and then Click on Register or Search Safe and Well Listings or go directly to

    The Safe and Well website is easy to use:

  • If you are currently being affected by a disaster somewhere in the U.S., click List Myself as Safe and Well, enter your pre-disaster address and phone number, and select any of the standard message options.
  • If you are concerned about a loved one in the U.S., click Search Registrants and enter the person’s name and pre-disaster phone number OR address. If they have registered, you will be able to view the messages they have posted.
  • Safe and Well is available 24 hours a day, 365 days a year and is accessible in both English and Spanish.


    During times of disaster, the Red Cross responds quickly and efficiently with trained volunteers to begin caring for people's immediate needs. Please contact Victoria Goldfedib, Volunteer Services Specialist to apply as a volunteer at (512) 929-1209. Please be patient as we are receiving many inquiries. You may also apply online at


    The Red Cross is unable to accept small, individual donations or collections of items such as clothing, food or cleaning supplies. While the Red Cross cannot accept the donation of an individual item, you can support the Red Cross through the sale of personal items, such as in a garage sale or yard sale or support your community by donating these items to an organization that is equipped to put them to the best possible local use.

    The American Red Cross of Central Texas is unable to accept:

  • Used clothing, hygiene items, furniture, toys and household items
  • Items with a short shelf life or expiration date
  • Medications and medical supplies
  • Items which are defective or not in working order
  • Food or canned goods

    The American Red Cross and other blood banks are providing blood and blood products to area hospitals to meet the needs of any potential patients. If anyone would like to give blood, the best way to do so is to schedule an appointment by calling your local blood center or 1-800-RED CROSS.

    The Blood and Tissue Center of Central Texas

    (512) 206-1266

  • Austin Donor Center, 4300 N Lamar Blvd, Austin, TX 78756
  • Round Rock Donor Center, 2132 North Mays, Suite 900, Round Rock, TX 78664, Open Thursday until 6pm
  • South Austin Donor Center, 9500 S IH-35, Bldg. L, Suite 800, (Southpark Meadows: Right on Slaughter Lane, then left on Cullen, and look behind Wells Fargo.), Austin, TX 78748
  • About the American Red Cross:

    The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40 percent of the nation's blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organization that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit or visit us on Twitter at @RedCross.