• American Red Cross National Headquarters

Achieving Excellence in Corporate Governance

The governing body of the American Red Cross is the Board of Governors, which has all powers of governing and directing, and of overseeing the management of the business and affairs of the organization. The corporate governance principles of the American Red Cross are found in the Congressional Charter of the American Red Cross and a series of documents adopted by the Board of Governors and reviewed periodically to ensure they continue to meet the needs of the organization and reflect current industry best practices.

Governing Documents

In 2007, the American Red Cross embarked on comprehensive governance reform including the most significant amendments to the Congressional Charter in 60 years. Changes were signed into law by the President of the United States to modernize the Board to focus on strategic oversight and governance.

Structure and Membership of the Board of Governors

In addition to a more clear oversight and strategic role for the Board, highlights of governance reforms include:
  • Board membership ranges from 12 to 20
  • Requirements for membership are now uniform and follow best practices for corporate boards
  • The selection of members is accomplished through the Governance and Board Development Committee's recommendation to the full Board and final approval by delegates of the chapters and blood services regions at the annual meeting of the American Red Cross
  • Board Report: Governance for the 21st Century

Charters of the Board of Governors Committees

Governance Procedures

Ethics, Conduct and Compliance Resources

The Board of Governors and management of the American Red Cross are committed to upholding the highest standards of ethics and conduct and promoting a culture of compliance and ethics throughout the organization.
Employees, volunteers, vendors, and the general public may report allegations or complaints regarding complaints or allegations of fraud, waste, abuse, illegal, unsafe, or unethical conduct to the general corporate hotline, the Concern Connection Line (CCL), at 1-888-309-9679. This is a 24-hour, confidential, toll-free telephone hotline.

Report Concerns about Blood Safety or Quality

The Biomedical Regulatory Hotline (1-800-741-4738) is a confidential, toll-free telephone line for reporting concerns about the collection, manufacturing, processing, distribution, or utilization of blood and blood components. Examples of concerns to be reported on the BRL are violations of regulations (FDA, OSHA, etc), falsification, training issues, quality failures and computer and equipment issues. Additionally, concerns relating to the collection, manufacturing, processing, distribution, or utilization of blood and blood components may be mailed to AABB Accreditation and Quality, 8101 Glenbrook Road, Bethesda MD 20814.

Financials and Reporting

As a 501(c)(3) public charity, the American Red Cross relies upon the support of generous Americans to fulfill its mission. Read about Red Cross fiscal responsibility here: