Service to the Armed Forces

  • Military service woman with her family

The American Red Cross links members of the U.S. Armed Forces with their families during a crisis. Twenty-four hours a day, 365 days a year, the Red Cross quickly sends emergency communications to deployed service members on behalf of their family. Military members can have peace of mind knowing that when they are on a mission, in training or stationed far away, they are still connected to home.

While providing service to 1.4 million active duty military personnel and their families, the Red Cross also reaches out to more than 1.2 million members of the National Guard and Reserves and their families living in nearly every community in America.

Both active duty and community-based military can count on the Red Cross to provide emergency communications that link them with their families back home, access to financial assistance in partnership with the military aid societies, information and referral and assistance to veterans.

    Who can benefit?

  • Active duty service members and their families
  • Family members of Department of Defense civilians assigned overseas
  • Members of the National Guard and Reserves, and their families
  • Recruiters and MEPS military personnel
  • Veterans

Types of Red Cross Services

The American Red Cross offers a wide range of services to members of the Armed Forces and their families. We encourage you to take a look and to reach out to our staff and volunteers if you have any questions or are in need of assistance.
  • Emergency communications services
  • Emergency financial assistance
  • Casualty travel assistance program
  • Counseling
  • Get to Know Us Briefings

Request assistance from the Red Cross

Family members should obtain the following information before deployment. You will need to provide it to a caseworker when requesting services:
  • Service member’s full name
  • Rank/rating
  • Branch of service (Army, Navy, Air Force, Marines, Coast Guard)
  • Social Security number or date of birth or military ID number
  • Military address
  • Information of the deployed unit and home base unit (deployed service members only)
To request military-related assistance, please call (877) 272-7337. Help is available 24 hours a day, 365 days a year. We are here if you need us. To schedule a Get to Know Us briefing, please call (714) 481-5327.

NEW! Hero Care Network – Submit Emergency Communications Requests Online 24/7

When a military family experiences a crisis, the Red Cross is there to help. More than 110,000 military families reach out to the American Red Cross for emergency assistance each year. That’s approximately 300 military families per day. That’s why the American Red Cross has launched a new online, self-service tool called the Hero Care Network. This FREE tool gives military families more flexibility and expanded access to help during times of crisis by allowing them to quickly communicate emergency messages 24/7 via computer, tablet, or even by smartphone. Visit for more information or to submit a request!