Leadership | South Florida Region | American Red Cross


A Volunteer Board and paid management team of officers and program directors provide leadership for carrying out the work of the American Red Cross South Florida Region. The Regional Chief Executive Officer (CEO) guides and directs the entire region, which consists of five chapters: Broward County, Greater Miami & The Keys, Palm Beach & Martin County, Florida’s Coast to Heartland and Florida’s Southern Gulf Coast chapters.

South Florida Region - Leadership Alfred Sanchez

Alfred Sanchez

Regional CEO, South Florida Region

Executive Director, Greater Miami & The Keys

Alfred Sanchez leads a team of over 3,000 volunteers and staff as they support nearly 8 million residents across the region’s 13 counties to prepare for, respond to, and recover from natural and man-made disasters.

Mr. Sanchez has deep roots in the South Florida area and with the Red Cross, bringing with him a local perspective that has allowed him to hit the ground running. He began his Red Cross journey in the 1990s when he served at the helm of the organization from 1995 to 1998. In 2014, he enthusiastically rejoined the South Florida Region Red Cross to lead the organization as Executive Director for Greater Miami and the Keys; a position he will continue to play alongside his new duties as Regional Chief Executive Officer.

Prior to his reunion with the Red Cross, he led the YMCA of Greater Miami as President and Chief Executive Officer for 12 years. Sanchez also spent part of his career, serving as Director of Government & Community Relations for Royal Caribbean Cruises & Celebrity Cruises. In this role, he was responsible for the charitable programs and carrying out the company’s vision for enhancing the well being of the communities throughout 160 international ports of call.

Trained as a master in community and clinical psychology at the University of Maryland, Mr. Sanchez received his BA in Psychology and English from Beaver College in Pennsylvania.


Carlos J. Castillo, Regional Disaster Officer

A Certified Emergency Manager (CEM), Carlos J. Castillo has a record of accomplishment through more than 30 years of emergency and disaster management leadership at the local, national and international levels. As Regional Disaster Program Officer for the South Florida Region Red Cross, Castillo serves as the organization’s thought leader in the field of emergency services, disaster policy and operations, and community resiliency. He’s responsible for mobilizing the South Florida community to prepare for, respond to, and recover from emergencies.

Prior to the American Red Cross, he served as a Senior Advisor at PricewaterhouseCoopers (PwC). Through PwC's Public Sector Practice, he provided homeland security and emergency and disaster management advisory services to commercial clients and the Federal Government.

Well versed in preparing and responding to disasters, Mr. Castillo managed FEMA’s Disaster Recovery Program, as FEMA Assistant Administrator for Disaster Assistance including the Individual and Public Assistance Programs. He was in charge of FEMA's National Disaster Housing Strategy working closely with other Federal agency stakeholders following major disasters including Hurricanes Katrina and Ike.

He worked 26 years for the Miami-Dade County Fire Rescue Department serving as Director of Emergency Management, Chief of Special Operations and Assistant Fire Chief. Castillo managed large and complex emergencies in South Florida including Hurricane Andrew.

He has represented the U.S. internationally in disaster management, working with the United Nations, the North Atlantic Treaty Organization, and the Asia-Pacific Economic Consortium. He’s authored numerous articles on disaster management and risk resilience and lectures internationally.

Amy Mauser, Chief Development Officer - South Florida Region

Amy Mauser, Chief Development Officer

Amy Mauser serves as the Chief Development Officer for the South Florida Region. She joined the American Red Cross in 2012.

In her fundraising career, she has served as the Senior Director of Gift Planning at the Community Foundation for Palm Beach and Martin Counties where she was the liaison to the professional community for the $130 million community foundation. Mrs. Mauser has previously held the role of Director of Development at the Norton Museum of Art located in West Palm Beach, FL and at the Jewish Community Center of the Greater Palm Beaches.

She earned a J.D. from Columbia Law School, a Master’s in Public Administration from New York University's Robert F. Wagner Graduate School of Public Service and a B.A. from the University of Pennsylvania. Amy grew up in Central New Jersey and moved to Palm Beach County in 2001. She lives in Palm Beach Gardens with her husband and their three daughters.


Romeo Muniz, Chief Administrative Officer

Romeo Muniz is responsible for directing, administering and coordinating the region’s organizational and business activities to ensure goals and priorities as established by the Chief Executive Officer are met.

Mr. Muniz works with the Regional Executive and the Chapter Executive Directors in the region to ensure that efficiencies, cost-saving measures, and shared services are implemented. His duties include personnel management of program and support services staff. He serves as coach and mentor to management, staff and volunteers throughout the region.

He brings to the organization vast experience in sheltering during hurricane season. He is the point of contact for all necessary financial matters including the region’s process of acquiring land for new Chapter buildings and the sale of existing buildings.

He’s been with the South Florida Region Red Cross for nearly two decades. He’s served the organization as Controller, Chief Financial Officer, and currently he fills the role of Chief Administrative Officer. He maintains the region’s expenses by operating under budget and analyzing yearly expenditures for potential cost savings.


Sylvia Taylor, Regional Volunteer Services Officer

Sylvia Taylor leads our region’s effort to recruit and engage volunteers. With over 3,000 active volunteers, her goal is to focus on making our volunteers a high performing team and leaders in the Red Cross. She brings a multitude of experience and a strong team spirit to her role every day, having developed and implemented many initiatives to engage volunteers and promote high quality service delivery to clients. Her passion is working with volunteers.

Mrs. Taylor joined the Miami & The Keys Chapter as a volunteer in 2008. Two years later, she was offered a paid position with Disaster Services in the Broward County Chapter. With Disaster Services, she deployed to Alabama and responded to many local and national disasters in South Florida. She’s also worked as the COO of the Greater Miami & The Keys Chapter.

Born in Buenos Aires, Argentina she has lived in South Florida since 2005 with her husband and three children. She speaks three languages including Spanish, English, and French. She earned a Masters in Human Resource Management from Nova Southeastern University and her undergraduate degree is from Argentina. She has traveled the world extensively and worked in England, Scotland, Australia, and Canada.


Natalie Rodriguez, Regional Services to the Armed Forces Director

Natalie Rodriguez began her Red Cross journey as a volunteer for Disaster Services and Volunteer Services in November of 2013. Prior to her volunteer role Natalie served in the United States Navy, retiring after 20 years of service. As the South Florida Region Service to the Armed Forces Director she provides regional leadership and guidance about programs that allows the Red Cross to help military members, veterans, and their families prepare for, cope with, and respond to the challenges of military service. Other areas of service include reconnecting families separated as a result of armed conflict or disasters. These programs include but not limited to Emergency communications, training, support to wounded warriors and veterans, and access to community resources; which help an average of 150,000 military families and veterans annually.

Though trained in DoD Financial Management, Ms. Rodriguez found her most rewarding experiences to be as both participant and coordinator of Armed Forces Yellow Ribbon and Morale Welfare and Recreation programs and events, providing resources and services to military members and their families. She also has volunteer experience with programs such as; Junior Achievement of New Orleans, Habitat for Humanity of New Orleans and Norfolk Virginia.

Although retired from the Military, she continues to serve her country through service to the American Red Cross Service to the Armed Forces and Disaster programs.


Red Cross South Florida - Robin Hicks Nunley CFRE

Chapter Executive Director

Robin Hicks Nunley, CFRE leads the Palm Beach and Martin County Chapter, with more than 1800 passionate and committed volunteers, serving just over 1.5 million people. In her role, she represents the American Red Cross and provides leadership to ensure community needs are being met each and every day.

Mrs. Nunley joined the Red Cross in 2015 and is a 23+ year veteran in the non-profit arena, having worked in non-profit organizations in Washington, D.C., Virginia and Florida. She is a Certified Fund Raising Executive – a designation she has held for nearly 20 years.

Mrs. Nunley is a Florida native who graduated from Florida State University with a Bachelor of Arts in communication. In addition to her active professional career, she also participates on numerous local boards and is actively involved in many community initiatives.


Sarah Ruwe, Executive Director, Florida’s Coast to Heartland Chapter

Sarah Tippet Ruwe is the Executive Director for Florida’s Coast to Heartland Chapter of American Red Cross South Florida Region. Ruwe earned a Bachelor of Science Degree in Computer Science from Purdue University as well as a Master’s Degree in Computer Science from Rensselaer Polytechnic University.

She began her career at United Technologies Research Center as a Systems Analyst. After relocating to Maine she spent several years as a full-time mother and part-time office manager, as well as a professional volunteer with the local schools, local public broadcasting station and on the Board of Trustees of the local library. She relocated to Vero Beach in 2002. She began her career with the Red Cross at that time, and became the Chief Executive Officer in 2003. In 2011, she became the Regional Director of Volunteers, a position she held until assuming her current role as Executive Director for Florida’s Coast to Heartland Chapter in April 2014. She is the mother of three grown children and a grandmother of six.

Florida’s Coast to Heartland Chapter serves Indian River, St. Lucie, Okeechobee, and Highlands Counties, with a population of more than 573,150. As the Executive Director, she represents the organization throughout these counties, including strengthening relationships with partners, businesses, donors and volunteers.


Paula Prendergast, Executive Director, Broward County Chapter

Paula Prendergast joined the American Red Cross Broward County Chapter as Executive Director in 2014. Since being appointed to lead the chapter, she has inspired and empowered a renewal of the Red Cross mission. She’s no stranger to Broward County; Mrs. Prendergast has been in non-profit management for over 15 years. She’s a proven leader and true proponent of the non-profit sector. Paula has directed major fundraising events for community health organizations and was instrumental in bringing back to the Broward County Chapter the American Red Cross Humanitarian Dinner CEOs. Champions. Connections. Community. This outstanding signature event generates awareness and helps raise funds for the American Red Cross mission. Paula was the Area Director of the American Lung Association in Florida and served as Executive Director for the Florida Chapter Crohn’s and Colitis Foundation of America.

Paula is from York, Pennsylvania and a graduate of Towson University. She is a member of the Fort Lauderdale Woman’s Club and enjoys fishing.


Jamie Andersen, Executive Director, Florida’s Southern Gulf Chapter

Jamie Andersen leads Florida’s Southern Gulf Chapter, serving over 1 million residents in Collier, Lee, Hendry and Glades Counties. In her role, she represents the American Red Cross to county residents and provides leadership to ensure community needs are being met each and every day. In addition, she is a member of the South Florida Region leadership team, which serves nearly 8 million people across the state.

Mrs. Andersen joined the American Red Cross in 2015 after a decade working in the financial services industry. Based in Manhattan, she was an Executive Director at J.P. Morgan working with the firm’s largest corporate and wealth management clients. Prior to that, Andersen worked at Bank of America Merrill Lynch, where she helped build its cross-divisional sales organization and provided strategic advice to large-cap industrial clients.

She was raised in Michigan, Southwest Florida and Georgia. She’s a magna cum laude graduate of Wellesley College, where she was elected to Phi Beta Kappa and served as College Government President. Mrs. Andersen remains an active volunteer in the Wellesley community, driving recruiting, mentoring and fundraising efforts. Andersen resides in Collier County with her husband and son.