Disaster Services

  • volunteer at home fire giving disaster relief
The majority of the disasters the American Red Cross of the Greater Lehigh Valley responds to are apartment and house fires...

When disaster strikes, the American Red Cross provides shelter, food, clothing, and health and mental health services to address basic human needs. The core of Red Cross disaster relief is the assistance given to individuals and families affected by disaster to enable them to resume their normal independent lives.

Annually, The American National Red Cross responds to over 70,000 disasters, including house or apartment fires, hurricanes, floods, earthquakes, tornadoes, hazardous materials spill, transportation accidents, explosions and other natural and man-made disasters. All disaster assistance is provided free, a gift from the American Public.

Locally, the majority of local Red Cross disasters are residential fires. The chapter responds to a home fire once every three days, on average, with the help of our Red Cross Disaster Action Team (DAT) volunteers 24 hours a day, 7 days a week.


Local Response

At a local disaster scene, Red Cross volunteers work side-by-side with firefighters and other emergency personnel to ensure victims are given immediate relief. Immediate relief means getting them what they need most without waiting a day or more – food, lodging, clothing, medication replacement, and mental health counseling. In the days following a disaster, the Red Cross continues to work with families while they find ways to rebuild their lives.

National Emergency Response

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Although weather patterns are notoriously hard to predict, the Red Cross prides itself on being ready to meet the challenges of natural disasters. Weather-related crises like hurricanes, floods, earthquakes, wildfires, and blizzards are "typical" emergencies that can require the mobilization of people and equipment from all over the nation. Before, during and after a disaster occurs, employees and volunteers are organizing mass care services (shelter and food for a large quantity of individuals), preparing family services casework (assessing short- and long-term needs), performing crisis mental health counseling and doing damage assessment of homes affected by the catastrophe.

Disasters come in a variety of shapes and sizes, many of which are not as immediately predictable as a hurricane. For instance, the Red Cross responds to some disasters that are human-caused, such as industrial accidents. In fact, the Chapter has a team of disaster mental health volunteers who are experts in assisting people affected by plane crashes.

Safe and Well

safe and well bethlehem red cross

One of the most vital services the American Red Cross can provide to families during a disaster is the peace of mind that comes from knowing that friends and family are "safe and well." The Safe and Well site is an easy-to-use Internet tool that is most effective in the immediate aftermath of a disaster. Go to www.redcross.org and look for Safe and Well, or click on the Safe and Well List banner here.

Through Safe and Well, people in the disaster-affected area can register their well-being and where friends and family elsewhere can access that information. The site safeguards the privacy of the disaster victim. Although "safe and well" messages will be viewable by friends or family members, it does not reveal a specific location or contact information.

Contact: Nina Johnson, (610) 865-4400, ext. 227, Email: nina.johnson@redcross.org