Contact Loved Ones

  • Contact & Locate Loved Ones After Disaster

Contact Family after a Disaster

Major disasters like fires, hurricanes, earthquakes, or floods can leave traditional communication lines broken, disrupted or overloaded. Families are separated, and those outside the affected areas may not be able to connect with loved ones.

The Red Cross helps fill the information void by networking our chapters across the United States and around the world to determine the welfare of your loved ones.

Register yourself or find loved ones through Safe and Well

Safe and Well

During large-scale events, the American Red Cross activates the Safe and Well List, an international database where families and individuals affected by disaster can register as "safe and well." Concerned family and friends can search the list of those who have registered.

After a disaster, letting your family and friends know that you are safe and well can bring your loved ones great peace of mind. This website is designed to help make that communication easier.

Register yourself as "Safe and Well" or search for loved ones who have registered through our Safe and Well service.

Contact Family Around the World

Whether it’s been weeks or years, the American Red Cross can help you find and re-connect with loved ones around the world after natural disasters, war, civil unrest or other international catastrophes. We also link family members with detainees, POWs and internally displaced persons and can assist families who were separated during the Holocaust, WWII and its aftermath (1933 – 1957).

    The Red Cross helps families in a number of ways:

  • Tracing family members who have been separated by disaster or armed conflict.
  • Sending Red Cross messages when normal channels of communication have broken down.
  • Helping to connect families in vulnerable situations who have no other way to re-establish contact with relatives overseas

    Before calling, please have the following information available:

  • Your full name and address
  • Your relationship to the person sought
  • The reason for loss of contact
  • The reason for your inquiry
  • The full name of the person you’re trying to locate along with their:
  • Birthdate and place of birth
  • Nationality
  • Last known address of general whereabouts
  • The date and circumstances of last news and/or communication

The Red Cross cannot accept requests when there is insufficient information to conduct a search; for genealogical research; for legal matters such as wills, child custody, etc.; for situations involving adoptions; or third party requests.

If you are searching for a U.S. citizen, please call the U.S. State Department first at (888) 407-4747 or (202) 647-5225.

Thanks to the generosity of individuals, companies and foundations, all contact assistance is free of charge.