Regional Staff and Chapter Leadership

A volunteer board and paid management team provide leadership for carrying out the work of the American Red Cross in Arizona, New Mexico, and El Paso. Regional management consists of a team of officers and program directors. David Emerson, who serves as chief executive officer, provides overall leadership to the region.



Jack Wilson, Regional Director Services to Armed Forces and International Services

Jack Wilson has been the director of the Service to the Armed Forces and International Services programs for the American Red Cross Arizona-New Mexico-El Paso Region since August 2015.

Jack oversees Red Cross staff and volunteers as they provide critical services with a caring touch to men and women in all branches of the United States military, active duty personnel, reservists and members of the National Guard, and their families.

In addition, Jack supervises the International Services program which includes the Restoring Family Links service. This free program gives families a way to restore contact when they are separated by armed conflict or disaster worldwide.

Previously, Jack served as the Red Cross program manager for the Service to the Armed Forces and International Services in the North Texas Region. He was named Regional Employee of the Year for the Fiscal Year 2014. Prior to that, he served as the Dallas/Fort Worth Metro Area Specialist for the Service to the Armed Forces & International Services.

His prior employment includes the World Affairs Council of Dallas & Forth Worth and Texas Christian University Advanced Placement Summer Institute.

Jack has a master’s degree in diplomacy and international relations from Seton Hall University and a bachelor’s degree in political science from Texas Christian University.

Katrina Lewis-Benson

Beth Boyd, Regional Disaster Program Officer

Beth Boyd has been the Regional Disaster Officer since April 2014. She oversees Disaster Cycle Services programs, including Preparedness, Response and Recovery for Arizona, New Mexico and three Texas counties. Last year, Red Cross volunteers and staff assisted more than 1,473 people in Arizona, New Mexico and El Paso who were affected by 1,029 disasters including house fires, flooding and wildfires. In addition, Red Cross volunteers installed 2,271 smoke alarms, helped 1,508 families develop home fire evacuation plans and presented disaster preparedness information to 2,833 children.

Beth has been with the Red Cross since joining as an AmeriCorps VISTA member in 2001 when she served as a caseworker for families affected by the events of September 11th. During the past 14 years she has served the Red Cross in various roles at the local, state and national levels, most recently as the Manager, ESF-6 at American Red Cross Headquarters in Washington, D.C. Beth has championed multiagency planning efforts such as the Florida Disaster Case Management Plan and the implementation of the National Mass Care Strategy.

Beth is a graduate of the University of North Texas with a B.S. in Emergency Administration & Disaster Planning. In her free time, Beth enjoys rooting for the Texas Rangers, road tripping around America and spending time with family, friends and her dog, Pudge.

Lillian Garcia

Lillian Garcia, Regional Volunteer Services Officer

Lillian Garcia is the Regional Volunteer Services Officer for the American Red Cross Arizona-New Mexico-El Paso Region.

Lillian is responsible for leadership of approximately 2,500 volunteers, and she leads recruitment efforts across the area.

She was born and raised in Parker, Arizona. She graduated from Northern Arizona University with a degree in Business Administration. She has worked in marketing and leadership in for-profit and not-for profit organizations across the state.

Working for the Red Cross during times of disaster, Lillian realized that many survivors revert back to their native tongue. This led to her creation of Latinos Preparados, which promotes the recruitment of bilingual volunteers. As a result, Lillian was invited to Washington D.C., the American Red Cross National Headquarters, to share the program model with chapters across the United States. The Greater Phoenix Chapter has now become a model for the recruitment and retention of bilingual volunteers.

She has also been instrumental in recruiting youth for the future of the American Red Cross. She focuses a lot of effort and attention on bringing teens into the fold of Red Cross events statewide. Mentoring them along the way through Red Cross Clubs, Lillian helps them retain that commitment to giving of their time, talents and efforts to help others around the world.


John Patton, Regional Chief Operating Officer, Arizona, New Mexico, & El Paso

John Patton joined the Red Cross in November of 2014 as Executive Director for the Southern Arizona Chapter in Tucson. He was promoted to Chief Operating Officer in Nov 2015.

Prior to the Red Cross, John was an entrepreneur, growing several start-up companies, including his most recent endeavor Altrinsic Solutions, a software company where he served as Chief Operating Officer for 12 years.

In his own words John’s passion is to “build and grow organizations by inspiring those around me to work and be their very best.”

Board of Directors

  • Rey Armijo, Wal-Mart Stores, Inc.

    Connie Baker, Ernst & Young, LLP

    Jim Berg, Apollo Education Group, Inc.

    Terry Bolin, Scottsdale Insurance Company

    Joel Clark, Henkel Consumer Goods Inc.

    Martin Collinsworth, Fry’s Food & Drug

    Ron DaVella, Retired Partner, Deloitte

    Pat Farmer, Community Volunteer

    William Hardin, Osborn Maledon, P.A.

    Don Henninger, DH Advisors

    Greg Lee, Arizona Cardinals

    Alicia Mangram, MD, John C. Lincoln Health Network

    Victor Martinez, Prisma Graphic

    Debra McBride, Benefit Members Associated, Inc.

    Michael McLaughlin, Vice-Chairman, Arizona Public Service, Palo Verde Nuclear Station

    Jim Olsen, Republic Services

    Tony Ventriere, Avnet

    Dennis Roccaforte, Contractor Management Services

    Bob Wiedower, Board Chairman, USAA