Local Programs and Services

Our Services

Disaster Relief

Every day, disasters force eleven of our neighbors in Central Florida from their homes. Emergency responders contact our local Red Cross volunteer lead. Disaster Action Team volunteers arrive immediately on each family’s doorstep.

Volunteers sit beside each family to listen to their story. We learn about their needs and then provide anything from food to shelter to specialized supplies and support. Red Cross nurses administer health care and licensed mental health practitioners provide emotional support.

While hurricanes and floods usually grab the headlines, more than 90 percent of disasters are house fires – three times a day, on average, across our region. During both small and large-scale disasters, Red Cross workers conduct damage assessment, manage logistics, work with local emergency management officials, operate shelters, and develop partnerships to provide referrals that can bolster each family’s disaster recovery. Disaster Services volunteers provide preparedness instruction during community events and install smoke alarms in homes to reduce the impact of disaster.

We can’t control the storms in life – the force of a hurricane, the devastation of a house fire – but we can control how we prepare for such events. When our volunteers are not on scene actively responding to a disaster, we are attending community events, installing smoke alarms, or teaching children how to prepare for disaster. All American Red Cross disaster assistance is made possible by the generous voluntary donations of time and money, from members of the community just like you.

Preparedness, Health & Safety Services

When children want to learn how to save a life, teens want to become certified babysitters, a new parent has to learn infant CPR, or employees need to get certified, Red Cross volunteers are prepared to teach.

As many as 20,000 children and 50,000 adults a year turn to the Red Cross to learn critical health and safety skills. As one of our region’s largest educational providers, the American Red Cross trains residents in lifesaving skills through multi-language online, community and workplace courses. Classes are offered in aquatics, babysitting, nurse assistant training, BLS/CPR, first aid, AED, OSHA, and more.

Behind every American Red Cross health and safety training program stands a team of experts ensuring what is taught is based on the latest and best in emergency science. To learn more about taking a class, click here, or call 1-800-Red-Cross.

Service to the Armed Forces

Local casework volunteers spend every day tapping into the power of our global communications network to provide emergency communications, counseling, facilitate financial assistance, and support to military families 24/7, 365 days a year.

When low-income military family members do not qualify for government welfare benefits, our region unites military aid societies, partner agencies, and local casework volunteers to provide an economic safety net to help military families towards a brighter future.

Our volunteer caseworkers and partners also provide social services, access to emergency travel, facilitate financial assistance through the military aid societies and provide mental health support for returning troops, National Guard and Reservists. The American Red Cross volunteers partner with the armed forces community in clinics, medical centers on military installations around the world and at VA hospitals.

International Services

Local international services volunteers educate the public about International Humanitarian Law and help reconnect families with loved ones around the world who are separated by war or disaster.

All international tracing services are confidential and free of charge. These services can be used if families have been separated as a result of either armed conflict or disaster; if the person making the inquiry is a close family relative who has been in direct contact with the person they are seeking before the conflict or disaster occurred; and if the family member making the inquiry provides essential information on the person they are seeking.

As part of the world’s largest humanitarian organization, the American Red Cross also helps to provide financial relief and community support when called upon for help by a sister society after an international disaster to provide this financial assistance when called upon by a local sister society.

Blood Services

Our region supports the national cause of blood collection – though we do not have blood collection facilities or volunteer opportunities in the Central Florida Region at this time.