Local Programs & Services

  • Disaster Relief

Disaster Relief

Red Cross volunteers turn compassion into action as they respond to disasters. Night or day, the Red Cross is there to provide families with emergency services, warm meals, a place to sleep, clothing and oftentimes comfort, empowering those that have been affected by a disaster to get back on their feet.

Annually, the North Florida Region provides emergency disaster assistance to more than 1,100 families when they need it most, no matter when the call comes. Red Cross volunteers and staff are poised to help 24 hours a day, 7 days a week.

The Red Cross also helps canteen for emergency workers, handles inquiries from concerned family members and provides access to other available resources for recovery.

All American Red Cross disaster assistance is free and made possible by the generous voluntary donations of time and money, from members of the community just like you.

Service to the Armed Forces

When a military family experiences a crisis, the American Red Cross is there to help. Wherever their military service takes them, service members can rest assured that the Red Cross will deliver notification of an emergency such as the death or serious illness of an immediate family member, as well as the good news of the birth of a service member's child or grandchild.

Twenty-four hours a day, 365 days a year, the Red Cross relays urgent messages containing accurate, factual, complete and verified descriptions of the emergency to service members stationed anywhere in the world, including on ships at sea and at embassies and remote locations.

Even if the service member receives an email or phone call from home, Red Cross-verified information assists the member and his/her commanding officers with making a decision regarding emergency leave.

Knowing in advance that communication links, access to financial assistance and information and referral will be available in an emergency brings peace of mind to service members and to the families from whom they are separated.

The American Red Cross Emergency Communications Center is available to help 7 days a week, 24 hours a day, 365 days a year. Call (877) 272-7337 (toll-free) if you are currently, or if you are calling about:
  • Anyone on active duty in the Army, Marines, Navy, Air Force or Coast Guard
  • An activated member of the Guard and Reserve of all branches of the U.S. Armed Forces
  • An immediate family member or dependent of anyone in the above categories
  • A civilian employed by or under contract to the Department of Defense and stationed outside the Continental United States and any family residing with them at that location
  • A military retiree or the retiree’s spouse or widow(er)
  • A Cadet or midshipman at a service academy; ROTC cadet on orders for training
  • A Merchant Marine aboard a U.S. Naval Ship
When calling the Red Cross, be prepared to provide as much of the following information about the service member as is known:
  • Full legal name
  • Rank/rating
  • Branch of service (Army, Navy, Air Force, Marines, Coast Guard)
  • Social Security number
  • Date of birth
  • Military unit address
  • Information about the deployed unit and home base unit (for deployed service members only)
  • Ongoing Support for Our Military Families
  • Deployment Services

Health & Safety

At the American Red Cross, training people how to respond to and prepare for emergencies is our core mission. We offer a range of health and safety classes that teach you new skills, keep you knowledgeable, confident and ready to respond in almost any emergency situation. With courses to cover all key areas of training, available online and in classrooms across the country, Red Cross classes deliver the training you seek, when, where and how you need it. Learn more here.

International Services

Local international services volunteers educate the public about International Humanitarian Law and help reconnect families with loved ones around the world who are separated by war or disaster.

All international tracing services are confidential and free of charge. These services can be used if families have been separated as a result of either armed conflict or disaster; if the person making the inquiry is a close family relative who has been in direct contact with the person they are seeking before the conflict or disaster occurred; and if the family member making the inquiry provides essential information on the person they are seeking.

As part of the world’s largest humanitarian organization, the American Red Cross also helps to provide financial relief and community support when called upon for help by a sister society after an international disaster to provide this financial assistance when called upon by a local sister society.

Blood Services

Our region supports the national cause of blood collection – though we do not have blood collection facilities or volunteer opportunities in most of north Florida at this time.