Emergency Services

  • Emergency Services

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Responding to Disasters

The American Red Cross responded to 146 large disaster relief efforts in 42 states and territories between Jan. 1 and Dec. 1, 2013. See how your donation made a difference.

The Capital Area Chapter is available 24 hours a day, 7 days a week to assist individuals and families displaced by natural and man-made disasters, including home fires (the majority of responses), wildfires, floods, hazardous materials spills, transportation accidents and other emergencies.

Depending on the circumstances, Red Cross assistance may include: shelter, food, clothing, toiletry items, clean-up items, help in obtaining prescription refills or medical equipment, mental health support, and referrals to organizations that help with long-term needs.

In addition to providing client services at disaster scenes, the Red Cross handles inquiries from concerned family members outside the disaster area. In addition, Red Cross volunteers deliver snacks and drinks to emergency responders, including firefighters and police.

All disaster assistance is free, provided through the generosity of the American public.

If you or someone you know recently experienced a natural or man-made disaster and needs assistance, please call the Capital Area Chapter at (850) 878-6080 and follow the prompts. This hotline is staffed 24 hours a day, 7 days a week.

For information about other types of assistance not related to immediate disaster needs, you may find help through 2-1-1 Big Bend. This resource provides free, confidential information about non-profit and governmental social services programs in North Florida. You can dial 2-1-1 or (850) 617-6333 or visit 211bigbed.net.

Disaster Action Team (DAT) Volunteers Offer Help & Hope to Disaster Victims
Most disasters never make the news. Yet families in North Florida are displaced every day from their homes by sudden events such as fire or flood. The volunteers who bring help and hope to their neighbors affected by disasters are members of the Capital Area Chapter’s Disaster Action Team (DAT).

On-call DAT volunteers travel together to the disaster site, assess the scope of the disaster, and if necessary, work with the victims to identify and meet the immediate needs of the displaced residents. A well-stocked Red Cross response vehicle contains blankets, water, snacks and toiletry kits for the comfort of the clients. Diapers, formula and plush toys are also available for infants and children. During an extended response, volunteers are also prepared to support the needs of first responders.

To join this group of caring and committed volunteers, please sign up to be a Red Cross volunteer, attend the necessary training courses, and register to be on call. For more information, please call the Chapter at (850) 878-6080.