The Wheels paratransit program is a shared ride, door-to-door, public transportation service for disabled citizens of the Lexington-Fayette County area. Funding for the program is provided through a contract with Lextran, Lexington's public transportation system. The paratransit service is designed to meet the needs of those who are unable to use Lextran’s fixed-route by providing economical and accessible transportation.
The Wheels service operates 365 days a year, provides more than 200,000 trips annually and travels nearly 1.8 million miles per year. The American Red Cross Wheels program in partnership with Lextran has provided safe and reliable transportation for the residents of Lexington-Fayette County since 1978.
The Wheels service operates the following hours seven days a week, 365 days out of the year (including holidays). At Lextran’s discretion, the operating hours may be modified on major holidays. Monday – Saturday: 5:00 a.m. to 12:00 a.m. (Midnight) - Eastern Standard Time
Sunday: 5:00 a.m. to 9:00 p.m. Eastern Standard Time
Eligibility starts with an independent evaluation. Lextran utilizes a company called ADARIDE whose goal is to provide accurate evaluations and ensure that those individuals who are eligible for paratransit receive it in a timely and professional manner.
To get assessed for ADA Paratransit service, contact ADARide at 877-232-7433 Monday-Friday; between 11am-7pm Eastern Standard Time or visit www.adaride.com.
The Wheels service is a pay-as-you-go program that collects exact cash, checks or pre-paid passes when boarding. When both the origin and destination are within ¾ of an area mile of an operating Lextran fixed-route, there is a charge of $1.60 per one way trip. If the trip is outside of this range, a premium rate of $2.00 per one way trip is charged.
A Wheels pass is a prepaid ticket to ride the Wheels bus. Passes may be purchased by contacting (859) 233-3433. There are several convenient pay options available: credit or debit card over the phone, check or money order via mail or given to any Wheels driver. Passes can be ordered on a periodic basis and mailed to your home address. Please allow 5-7 business days for processing.
For your convenience, there is a Rider’s Guide to Wheels that explains the operations of the program, frequently asked questions and policies. The guide can be downloaded or you can also request a copy by calling (859) 233-3433 ext. 1339.