Crown Center Security Officers

Kansas City Red Cross Heroes

Heroes cross our paths every day. Some in normal attire. Some in full uniform and badge. Some put their lives on the line every day as a part of their profession. In August, four Kansas City Crown Center Security Officers received the Lifesaving Award for Professional Responders. Such awards are presented by the American Red Cross to individuals “who save or sustain a life, outside of a medical setting, as part of their employment or while on duty.”

Recognized for their heroic actions were Officers Nathaniel Hanway, Phouva Khensisana, Phillip Lockwood and Carlton Probst. These Heroes completed the advanced Red Cross training course – cardiopulmonary resuscitation, also known as CPR, and automated external defibrillator, or AED, for Professional Rescuers and Health Care Providers.

On April 3, 2016, the officers witnessed a car crash on a public street on the Crown Center complex. The car caught fire, and the driver was unable to pull himself out. The officers rescued the driver from the car, supporting his neck in the process. They extinguished the fire and stayed with the driver until the police, firefighters and paramedics had arrived on the scene.

Special thanks to these Crown Center Security Officers who demonstrated the selfish acts of Heroism to save a life. The officers were joined by Crown Center Security Supervisor Greg Coppotelli.