Emergency Communication Services: The American Red Cross notifies service members and their commands of an emergency such as the death or serious illness of an immediate family member as well as the good news of the birth of a service member’s child or grandchild.
Deployment Services: Before, during and after deployments, the Red Cross provides training, information and support for military members and their families.
Information and Referral Services: To promote the well-being of our service members, the Red Cross provides emotional support, guidance and referral to other social services for military members and their families.
Financial Assistance: The Red Cross partners with the military aid societies to help service members and their families obtain emergency financial assistance.
- Active duty service members and their families
- Members of the National Guard and Reserves and their families
- Military retirees and the retiree’s spouse or widow(er)
- Family members of overseas Department of Defense civilians
The American Red Cross Communications Center is available to help 24 hours a day, 7 days a week, 365 days a year. Call (877) 272-7337
When calling, be prepared to provide the following information about the service member: full legal name, rank/rating, branch of service, social security number, date of birth, military unit address and information about the deployed unit and home base.