The Digital Operations Center (DigiDOC), powered by Dell, is a social media command center based in the Dallas Area Chapter that allows the Red Cross to monitor social conversations before and during disasters to help anticipate disaster needs and connect more people with resources during an emergency. The American Red Cross in Dallas is the first location to receive this innovative technology outside of our national headquarters in Washington, D.C.
Like the original DigiDOC, the North Texas DigiDOC runs on the Radian6 platform and is powered and funded entirely by our generous partners at Dell.
Like the rest of our operations, the effectiveness of the North Texas DigiDOC is dependent on the dedication of our volunteers. Digital volunteers are socially savvy communicators, trained to engage in the social space with people affected by disasters. They work both in the DigiDOC and remotely.
If you have a passion for social media and want to make a difference with your online presence, become a Red Cross digital volunteer! Here’s more about the process of becoming a digital volunteer: