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Contact Loved Ones

War and disaster can tear families apart when they need each other the most. The American Red Cross can help your family members reconnect, whether the separation was caused by a recent emergency here at home, war or natural disaster overseas, or events as far back as the Holocaust.
Get Immediate Assistance

If you need immediate assistance, please contact your local Red Cross chapter

Find your local Red Cross chapter

Assistance for Military Families

If your military family has an emergency need for communication, please call the American Red Cross at (877) 272-7337.

Emergency Communication Services

Tips for Contacting Loved Ones

Be creative, and be persistent. If one contact method doesn’t work, try another. Don’t give up!

  • Call during off-peak hours for the best chance of getting through.
  • Send a text message, which may go through when phone calls cannot.
  • Check your loved one’s social media pages (i.e., Facebook, Twitter), as they may have already gone online to tell their story.
  • Send an email
  • Call friends and relatives who may have already been in contact with your loved one.
  • Call people and places where your loved one is well-known: neighbors, employer, school, place of worship, senior center, social club, union, or fraternal organization.
  • Try sending a letter. Your loved one’s mail may be getting forwarded to his or her new location.
  • Note: If your loved one has a serious, pre-existing health or mental health condition, you may also initiate an Emergency Information Request by calling your local American Red Cross Chapter or 1-800-RED-CROSS.

    Family in the US
    Use our Safe & Well website to let loved ones know you are ok after a local disaster. Find someone you love who may have experienced a recent disaster lin the US. Safe & Well provides a central location for people in disaster areas to register their current status, and for their loved ones to access that information.
  • List Yourself as Safe and Well
  • Search for a Family Member
  • Restoring Family Links
    Leverage the global Red Cross and Red Crescent network to reach across borders to find family members who have been separated due to war, disaster, migration, or other emergency.
  • Learn About Our Reconnecting Families Service
  • Search for Loved Ones Located Outside of the US
  • Donate Now

    Support all the urgent humanitarian needs of the American Red Cross.

    $10.00 is the minimum online donation amount. All donations are tax deductible.