The American Red Cross Emergency Communications Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone.

Submit a Request Online

You can initiate a request for Red Cross emergency assistance for military members currently serving on active duty by using the online self-service tool. Using a computer, smart phone or tablet, you can start a request for services and track its progress from anywhere in the world.


Call Toll-Free

Call (877) 272-7337 (toll-free) to speak to a Red Cross Emergency Communications specialist.