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Red Cross Client Assistance Center* Opens Today

Hawaii Red Cross Volunteer Deployed to Washington Wildfire
Red Cross volunteers are loading trucks and traveling to affected neighborhoods with food and supplies.

The American Red Cross will open a Client Assistance Center to help people affected by the Butte Fire beginning Saturday, September 19, 2015. The center is located at the St. Katharine Drexel Parish at 11361 Prospect Dr., in Jackson, California. The Center will be open from 10:00 a.m. to 7:00 p.m., for the next few days.

Residents from Amador and Calaveras Counties who were affected by the Butte Fire are welcomed at the assistance center to begin the recovery process. Red Cross caseworkers are available to help people create personal recovery plans, navigate paperwork, and locate assistance from the Red Cross and other agencies. Caseworkers will meet one-on-one with residents to help them with their specific disaster-caused emergency needs such as clean-up or new housing assistance, transportation costs, furniture and clothing replacement.

Additionally, Red Cross volunteers will be distributing clean-up kits with mops, buckets, bleach, trash bags and rakes at this center and additional locations.

“Red Cross volunteers are loading trucks and traveling to affected neighborhoods with food and supplies. Our disaster workers are doing whatever we can to reach more people who need help,” said Teresa Caver, Interim CEO of the American Red Cross Gold Country Region. “We understand that people are living in very tough conditions. The uncertainty of whether people will have homes to return to makes this an emotionally draining time. Red Cross mental health volunteers are supporting residents as they learn the status of the homes.”

Red Cross healthcare workers will also be there to help with minor medical needs, and trained mental health workers will be available to provide emotional support and coping strategies.

The American Red Cross will also be available at the Calaveras Local Assistance Center (CLAC) and provide information about available assistance. The CLAC will be operating at the Calaveras County Government Center located at 891 Mountain Ranch Road in San Andreas starting today at 9:00 a.m. until 7:00 p.m. and will be open until Monday.

Shelters remain open at Jackson Rancheria in Amador County, the Good Samaritan Church, and the Jenny Lynn Veterans Hall in Calaveras County. More than 1500 people sought refuge in our shelters and many more are visiting every day for hot meals and information about what help is available.

Trained Red Cross health and mental health workers are providing services to people at the shelters, including emotional support and replacing prescription medications and eyeglasses.

The Red Cross has provided the following to people impacted by the fires:

o More than 5,400 overnight stays in shelters

o More than 32,000 meals and snacks

o More than 2,300 health and mental health services

DOWNLOAD THE FREE RED CROSS APPS

Stay informed: The Red Cross has several smartphone apps available that will alert you to National Weather Service warnings for severe weather and flash flooding and provide you with preparedness and safety information. These free apps are available for download at redcross.org/apps.

VOLUNTEERING

At this time, the American Red Cross of Gold Country Region is fortunate to have volunteers who are trained, ready and willing to support our response to the flooding in our communities. We thank individuals and community groups who are willing to support this effort and encourage them to register to become new volunteers to help with future disaster responses. Learn more and register online at redcross.org /volunteer and complete the online application.

About the American Red Cross Gold Country Region

Founded in 1898, the Gold Country Region of the American Red Cross serves 4.4 million people in Alpine, Amador, Butte, Calaveras, Colusa, El Dorado, Glenn, Lassen, Modoc, Nevada, Placer, Plumas, Sacramento, San Joaquin, Shasta, Sierra, Siskiyou, Stanislaus, Sutter, Tehama, Trinity, Tuolumne, Yolo, and Yuba counties. The Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies nearly half of the nation's blood; teaches lifesaving skills; provides international humanitarian aid; and supports military members and their families. The Red Cross is a charitable organization — not a government agency — and depends on volunteers and the generosity of the American public to perform its mission.

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