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Emergency Services Course Listings for volunteers

Below is the calendar for emergency services volunteer training for the Eastern Massachusetts Region.

The session "Red Cross New Employee and Volunteer Orientation" and successful completion of new volunteer registration are prerequisites for disaster services volunteer training.

The course "Disaster Services: an Overview" is the prerequisite for most additional disaster services classes.

Please see Volunteer Services for more information about the orientation and becoming a volunteer. Once you are registered as a volunteer, you may sign up for the classes listed on this Disaster Course Schedule

To REGISTER for a course, or to CANCEL your registration, please email

Please be sure to include:


Phone number



The course information (name, date, and location)

If you do not have access to internet you may register by calling 617-274-5273. Please provide the same information as above. Please give at least 48 HOURS notice if you must cancel your registration. Additional courses will be scheduled as needed and requested. Please email for an updated schedule.

Cambridge Office

139 Main St. Cambridge, MA 02142 Brockton Office

281 Pleasant St. Brockton, MA

Waltham Office

240 Bear Hill Road, Suite 101 Waltham, MA 02451 Haverhill Office

177 Ward Hill Ave. Haverhill, MA 01835

Hyannis Office

286 South Street, Hyannis MA 02601 Beverly Office

100 Cummings Center, Suite 207F, Beverly MA 01915

New Bedford Office

593 Kempton Street, New Bedford MA 02740 Peabody Office

85 Lowell Street, Peabody MA 01960

Dedham – ARC NE Blood Services

180 Rustcraft Rd. Dedham, MA 02026 Middleborough Fire Department

125 North Main Street, Middleboro, MA 02346

Disaster Services Overview replaces Fulfilling our Mission (FOM)/Intro to Disaster Services (INTRO)/and Mass Care Overview (MC). It is not required for participants that have completed FOM or INTRO previously.