The Central Illinois Chapter mobilized resources, opened shelters, operated fixed and mobile feeding, provided health and mental health contacts, gave financial assistance for immediate needs, conducted bulk distribution of items needed for clean up and retrieval of personal belongings, and conducted damage assessment. And while the needs of the families affected have changed, the Red Cross continues to provide assistance.
Almost 900 families have already met with Red Cross caseworkers, and just this week, almost 40 families have either opened a case for Red Cross assistance or returned for more help.
"Red Cross volunteer caseworkers were not only available to meet with clients during the emergency phase, our volunteers continue to meet with clients on an ongoing basis through their recovery,” said Sondra Hayes, Disaster Recovery Manager. “Some clients need help navigating and understanding through all the assistance that is available to them, but we also know that even with federal assistance and insurance, there are many families in our communities that still need additional assistance. Our caseworkers will meet with clients to assess what those needs are and provide Red Cross assistance to help bridge some of those gaps."
Anyone that might need additional assistance or casework from the Red Cross should call (309) 677-7272 and ask for a caseworker. A variety of assistance is still available including mental health/emotional support and financial assistance.
“The recovery process is long for so many families,” continued Hayes. “But the Red Cross is committed to be there to help for the months to come.”