You are using an outdated browser. Please upgrade your browser to improve your experience.

Red Cross supports residents impacted by Clayton Fire

Red Cross supports residents impacted by Clayton Fire
American Red Cross workers are working tirelessly in California, helping people impacted by the wildfires.

The following information is up-to-date as of 11 a.m. on Tuesday, August 23, 2016:

American Red Cross workers are working tirelessly with government and community partners more than a week after the Clayton Lake forced the evacuation of thousands of residents in Lake County, CA to provide comfort and hope to impacted residents.

As residents returned to their properties, Lake County Fire Protection Services and Red Cross volunteers went into the impacted neighborhoods handing out water, snacks, and relief and clean-up items in neighborhoods to help people begin the monumental task of cleaning up.

Red Cross caseworkers are meeting one-on-one with people to help them plan their recovery and connect them with resources. Already, they have opened cases to help hundreds of residents affected by the Clayton Fire. Red Cross caseworkers will continue to meet with more individuals and families and provide qualified residents with immediate disaster assistance as well as recovery planning and referrals to other agencies, who may be able to provide additional assistance. Red Cross Client Service Center is open at the Highlands Senior Center (3245 Bowers Ave, Clearlake) from 2 to 7 p.m. daily through Friday, 8/26 and may be extended depending on need. Please bring proof of your residence address, if possible (for example a PG&E bill).

As shelter residents were able to return home or secure long-term housing, the shelters have transitioned to stand by status and may be reopened if a need identified.

Since evacuations were first ordered on August 13, more than 140 trained Red Cross workers, the vast majority of whom are volunteers, and other community partners have:

  • Provided more than 500 overnight stays in shelters since the wildfires broke out.
  • Served more than 8,100 meals and snacks.
  • Handed out more than 1,600 "comfort kits," which include personal-hygiene items, distributed and clean-up items such as gloves, dust masks, rakes, shovels, flashlights, buckets, trash bags, tarps, and more.
  • Provided more than 341 contacts with Red Cross health services workers about prescription replacement and other health needs or Red Cross mental health workers about help coping with the emotional impact of a disaster and its aftermath.
  • Opened 72 cases to provide individualized recovery support for individuals or families, assisting a total of 228 people.
  • A 24-hour Red Cross hotline has been set up for additional questions about our Clayton Fire response (866) 272-2237.

    Red Cross Clayton Fire Response Photos:

    RECOVERY SUPPORT: Recovering from a disaster takes time and a diverse network of organizations and services to make sure people have the help they need. The Red Cross is there—and we’ll continue to be there in the months ahead.

    The Red Cross is working closely with local community organizations to provide effective ways for people to help their neighbors affected by the wildfires. Post-disaster collaboration and communication is critical to ensuring that people have the support they need. This is why the Red Cross is working closely with emergency officials, local communities and residents to make sure we’re providing the right resources and support.

    The Red Cross is participating in a Local Assistance Center (LAC), at the Lower Lake Bank Building (16195 Main Street, Lower Lake), which is open 10 a.m. to 7 p.m. daily through Friday, 8/26 and may be extended depending on need.

    Local Assistance Center is a place where representatives of various local and state agencies as well as nonprofits like the American Red Cross will be available to assist impacted residents with information, basic needs, and referrals to programs and services.

    Recovering from a disaster takes time and the Red Cross will be working alongside partners in the community to deliver aid for months to come.

    SAFETY/PREPAREDNESS TIPS: As residents are being allowed back into their neighborhoods, the Red Cross has information to help keep people safe. Download the Red Cross Emergency App for safety tips and access to emergency first aid advice.

  • The app also provides lifesaving information on emergency first aid for various situations such as what to do for heart attacks and heat-related emergencies.
  • Pre-loaded content ensures that guidance from Red Cross experts is available anytime, anywhere – even without mobile connectivity.
  • The Emergency App is available for free in app stores for smartphones and tablets and can also be found by searching for American Red Cross or by going to
  • The Red Cross recommends the following safety tips as people return home:

  • Do not enter your home until fire officials say it is safe.
  • Use caution when entering burned areas as hazards may still exist, including hot spots which can flare up without warning.
  • Avoid damaged or fallen power lines, poles and downed wires.
  • Watch for ash pits and mark them for safety—warn family and neighbors to keep clear of the pits also.
  • Watch animals closely and keep them under your direct control. Hidden embers and hot spots could burn your pets’ paws or hooves.
  • Follow public health guidance on safe cleanup of fire ash and safe use of masks.
  • Wet debris down to minimize breathing dust particles.
  • Wear leather gloves and heavy soled shoes to protect hands and feet.
  • Cleaning products, paint, batteries and damaged fuel containers need to be disposed of properly to avoid risk.
  • This Red Cross web page provides additional safety information, including what do to before, during and after a wildfire.

    BECOME A VOLUNTEER: An average of 90% of Red Cross workers are local volunteers. People, who are interested in volunteering with the wildfire response in Lake County, can get started by applying online: Upon completing the process, people will be contacted to determine their availability, skill and where they are needed the most.

    RECONNECTING WITH FAMILY AND FRIENDS: Evacuees or people worried about evacuees may register on the Red Cross's Safe and Well web site:

    IN-KIND GOODS DONATIONS: We appreciate the outpouring of support from the community during the Clayton Fire. The current focus of the Red Cross is on the immediate needs of the residents which include, shelter, food, health, and comfort. The Red Cross isn’t equipped to handle a large influx of donations such as household items, clothing or food that may or may not be useful to affected residents. We recommend you contact other local community groups that may be requesting specific items.

    DONATE: A donation to Red Cross Disaster Relief can help provide shelter for someone who has had to leave their home and food and water for them to eat. Help people affected by disasters like wildfires in California and countless other crises by making a gift to Red Cross Disaster Relief. Your gift enables the Red Cross to prepare for, respond to and help people recover from disasters big and small. To donate, people can visit, call 1-800-RED CROSS (1-800-733-2767) or text REDCROSS to 90999 to make a $10 donation. Your gift enables the Red Cross to prepare for, respond to and help people recover from disasters big and small.

    RESPONSE UPDATES ONLINE: For updates on the Red Cross response, like us on Facebook at or follow us on Twitter - @RedCrossCalNW.