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Response to Severe Storms in San Antonio, Central Texas

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Following severe storms on Sunday night that impacted communities across Central and South Texas, the American Red Cross is stepping into action to help. Red Cross volunteers are working around the clock to provide shelter, food and comfort to families that have been displaced in the hard hit communities, including Bexar, Travis and Williamson Counties. We are working closely with government and non-profit partners to assess the damage and help people get back on their feet.


In San Antonio, a shelter is open and and disaster workers are standing by to help with immediate needs and health and mental health support:

Blessed Sacrament Catholic Church

600 Oblate Drive

San Antonio, Texas 78216


In Williamson County, Red Cross caseworkers are available at 200 Main Street in Thrall until noon on Monday to sit down one on one with families that need shelter and other recovery assistance.


Red Cross Damage Assessment crews are working with emergency management in Travis County to reach out to families that may have been displaced by the storm and in need of assistance.


If you or someone you know has been impacted by the storm and needs Red Cross assistance, call 1-800-RED-CROSS. 


·         Continue listening to local news or a NOAA Weather Radio for updated information and instructions.
·         If you are away from home, return only when authorities say it is safe to do so.
·         Wear long pants, a long-sleeved shirt and sturdy shoes when examining your walls, doors, staircases and windows for damage.
·         Watch out for fallen power lines or broken gas lines and report them to the utility company immediately.
·         Stay out of damaged buildings.
·         Use battery-powered flashlights when examining buildings – do NOT use candles.
·         If you smell gas or hear a blowing or hissing noise, open a window and get everyone out of the building quickly and call the gas company or fire department.
·         Take pictures of damage, both of the building and its contents, for insurance claims.
·         Use the telephone only for emergency calls.
·         Keep all of your animals under your direct control.
·         Clean up spilled medications, bleaches, gasoline or other flammable liquids that could become a fire hazard.
·         Check for injuries. If you are trained, provide first aid to persons in need until emergency responders arrive.
Stay away from downed power lines!
·         Do not touch any electrical power lines and keep your family away from them. Report downed power lines to the appropriate officials in your area.
Use a flashlight – not candles! 
·         Use a flashlight, do not use candles during a power outage due to extreme risk of fire. 
Caution – Carbon Monoxide Kills!
·         When using a portable generator, connect the equipment you want to power directly to the outlets on the generator. Do not connect a portable generator to a home's electrical system.
·         If you are considering getting a generator, get advice from a professional, such as an electrician. Make sure that the generator you purchase is rated for the power that you think you will need.
·         Never use a generator, grill, camp stove or other gasoline, propane, natural gas or charcoal-burning device inside a home, garage, basement, crawlspace or any partially enclosed area. Locate unit away from doors, windows and vents that could allow carbon monoxide to come indoors.
·         Read more about using generators safely.