Red Cross volunteers in areas where the typhoon has already made landfall are reporting significant damages although a clearer picture will only emerge once the storm subsides and communications is restored. The American Red Cross is in close contact with our Filipino counterparts and is sending specialists to help.
As the world’s largest humanitarian network, the American Red Cross touches the lives of more than 300 million people each year. The Red Cross provides humanitarian services to our refugee and immigrant communities by reconnecting loved ones separated by conflict, natural disaster or other humanitarian situations and by ensuring broad dissemination of humanitarian principles.
The International Services Department of the American Red Cross of Massachusetts is currently taking inquiries from families of those in Massachusetts looking to contact family members who are not U.S. citizens. Contact EasternMassIntl@redcross.org to be sent more information.
Inquiries will be accepted that meet the following criteria:
For residents of all other states, please contact your local Red Cross. If you are calling outside of business hours, call the main line, press 1 and ask to leave a message for the International Services Manager. Please be aware that during the first 72 hours of a natural disaster, it is extremely difficult for any communications to occur into or out of the affected areas. For this reason, although you may not be able to reach a Red Cross representative right away, this will most likely not impact negatively on how long it takes to make contact.
Note that all requests for US Citizens must go through the State Department. Please contact the US Department of State, Office of Overseas Citizens Services at 1 888 407 4747. Please remember that this number is frequently busy during the first days of a large disaster.