Culture & Values

Sleeves Up. Hearts Open. All In.

We are ordinary individuals with the innate desire to do extraordinary things.

American Red Cross employees bring our diverse backgrounds and skills to the table, united by the passion we share for our mission—to prevent and alleviate suffering in the face of emergencies.


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Thousands of People, One Mission

No matter what our role within the organization, Red Cross employees work toward a common goal: supporting our mission. We strive to follow key values—known as the “Five Cs”—that guide our actions, every day.

  1. C

    Compassionate: We are dedicated to improving the lives of those we serve and to treating each other with care and respect.

  2. C

    Collaborative: We work together as One Red Cross family, in partnership with other organizations, and always embrace diversity and inclusiveness.

  3. C

    Creative: We seek new ideas, are open to change and always look for better ways to serve those in need.

  1. C

    Credible: We act with integrity, are transparent guardians of the public trust and honor our promises.

  2. C

    Committed: We hold ourselves accountable for defining and meeting clear objectives, delivering on our mission and carefully stewarding our donor funds.

  3. Red Cross Take a Class Button Icon

    Learn more about our culture and values at MyRedCross Total Rewards

All Are Welcome

There’s no one size fits all at the Red Cross. Our unique backgrounds and talents determine the contributions we make: the problems we solve, the relationships we forge, and the lives we touch.
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three volunteers in shelter
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