Virtual Family Assistance Center provides resources to those struggling with loss and grief due to the pandemic

The American Red Cross in Rhode Island is launching a Virtual Family Assistance Center to support Rhode Island families struggling with loss and grief due to the ongoing coronavirus pandemic.

People can visit redcross.org/vfac to access a support hub with special virtual programs, information, referrals and services to support families in need. The hub will also connect people to other community resources provided by other partners. People without internet access can call 833-492-0094 for help.

 “This is an incredibly difficult time for everyone, but especially for those who have lost a loved one due to COVID-19,” said Susan Roberts, Executive Director, American Red Cross in Rhode Island. “Not only have these families experienced the unexpected passing of a loved one but are also facing additional challenges caused by this public health emergency. We’re proud to work with our community leaders and partners to provide comfort and support to these families across Rhode Island during these difficult times.”

Many families have experienced a disrupted bereavement and grief process due to restrictions related to COVID-19. To help, the Red Cross has set up a virtual team of specially trained mental health, spiritual care and health services volunteers who are:

• Connecting with families over the phone to offer condolences, support and access to resources that may be available
• Providing support for virtual memorial services for families, including connecting with local faith-based community partners
• Hosting online classes to foster resilience and facilitate coping skills   
•  Sharing information and referrals to state and local agencies as well as other community organizations including legal resources for estate, custody, immigration, or other issues

 All Family Assistance Center support will be provided  virtually, is completely confidential and free.

About the American Red Cross:

The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40 percent of the nation's blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organization that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit redcross.org or visit us on Twitter at @RedCross.