Hurricane Fiona, listed as a Category 4 storm, hit Puerto Rico on September 18, 2022, causing a complete blackout along the Caribbean island. The greatest hazards and impacts were caused by the extreme rainfall, which caused excessive flooding and mudslides. Nearly half a million people in Puerto Rico were without power and running water more than a week after the hurricane hit the island. Damage reports indicated that almost 400 homes were destroyed or suffered major damage. Thankfully, the American Red Cross had plenty of volunteers willing to lend a helping hand.

One of those volunteers was Pat O’Malley from Wichita, Kansas. He has worked with the American Red Cross since May of 2017. O’Malley said he was happy to assist in helping others in need. However, he adds that it was also hard work. O’Malley shared how important it is to be a listening ear. “You have two ears and one mouth. Be sure to listen to the stories of those affected instead of sharing your own. Listening to the stories not only gives you a sense of belonging, but it shows that you care.” O’Malley said. 

“Volunteering typically comes with sacrifices,” O’Malley said. He also noted that it can be difficult to help others when you don’t have things like privacy or the ability to check in on your own family. For those reasons, he suggests volunteers should bear in mind that the circumstance is larger than you, and that these experiences can be humbling.

More than 200 people spent nights in over 18 shelters managed by the government. Some of those shelters were operated by a solar system made possible by a contribution from the American Red Cross of nearly $1.5 million after Hurricane Maria devastated the island in 2017.