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For questions about classes or certification cards you may also call: 1-800-RED-CROSS.
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Dr. Kenneth St. Charles, Louisiana Region, Chief Executive Officer
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Dr. Melvin Zeno is Pastor of St. Joseph Missionary Baptist Church in Marrero, Louisiana. He is a retired district judge from Jefferson Parish as well as a Commissioner and Hearing Officer for the Louisiana Supreme Court. Dr. Zeno graduated from Southern University, Loyola School of Law in New Orleans and Union Baptist College and Theological Seminary in New Orleans.
Amber Mays Beezley is the Project Administrator for Tulane University’s 12 Leadership in Energy and Environmental Design (LEED) certified projects, the majority achieving Gold status. In her role as Louisiana chapter leader of the U.S. Green Building Council (USGBC), Amber works with local schools to develop sustainable projects and educational tools to teach children how they can care for their planet.
Timothy J. Burke is the Regional Vice-President of Acadian Companies. He joined Acadian in 2003 after spending 17 years at a major urban medical center. Tim holds a bachelor’s degree in accounting from Loyola University and an MBA from the University of New Orleans. He is a CPA, a Chartered Global Management Accountant (CGMA) and a Fellow in the American College of Healthcare Executives (FACHE).
Courtney Clofer is the Administrator and Director of Nursing CEO at ACTS Home Health Care, Able Life Care Services, DBA Business Centre. She is responsible for the agency's operations, policy and procedures, budget, and ensuring agency compliance with federal, state and quality agencies. Courtney graduated from the University of New Orleans and the Delgado-Charity School of Nursing.
Phoebe Cook is a District Manager for South Louisiana and Mississippi at Sodexo and has more than a decade of experience as a General Manager. She graduated from Louisiana State University with a Bachelor of Science degree in Dietetics. Phoebe excels with client relations and is a member of the Women’s Leadership Forum.
Dr. Jennifer Couvillon is the president of Chamberlain University’s New Orleans campus. She previously served as the National League for Nursing CNEA Commissioner and is a board member on the Louisiana State Board of Nursing. Dr. Couvillon has earned degrees from Duquesne University (PhD) and Georgetown University (M.S. and B.S.), is board-certified by the American Nurses Credentialing Center and is an NLN Certified Nurse Educator.
Patrick Cresson is the Director of Sales at OUTFRONT Media. A native of New Orleans, his work is dedicated to improving the city for residents. Patrick received a bachelor’s degree from Louisiana State University and a Master of Health Administration from the University of South Carolina.
Katherine Kay is a Senior Commercial Relationship Manager, where she has worked for more than 20 years. She has partnered with middle market and large corporates across many industries to successfully implement unique financing and cash management solutions to best meet their objectives and grow their businesses.
Lauren Kenney is the owner of Lakuna Consulting. She spent eleven years with Entergy as VP of Grid Modernization and Utility Strategy, VP of Regulatory Services and Finance Director. A native of New Orleans, Lauren has a Bachelor of Science degree in Accounting from the University of New Orleans, is married to David Kenney, and they have three children.
Kelly Longwell Gottsche represents clients on general tax and corporate matters, taxation of individuals and entities, federal and state tax credits and partnership taxation. She has expertise in structuring real estate developments to maximize tax benefits and investment, with projects that include housing developments, hotels, mixed-use developments, office buildings, health care facilities and commercial retail developments, among others.
Chris Masingill is CEO of St. Tammany Corporation which helps to establish economic and job growth by facilitating business and recruitment projects. He is Commissioner for the New Orleans Regional Planning Commission and serves on several boards, including the Board of Directors for United Way of Southeast Louisiana, the St. Tammany Chamber of Commerce and as Louisiana State Director on the Board of the Southern Economic Development Council.
Denise Morse is CEO of the American Fair Credit Council (AFCC) as well as the CEO at the American Association for Debt Resolution (AADR). She leads AADR’s mission to advocate for debt resolution policies and practices, educate consumers and stakeholders, and promote ethical standards and best practices in the industry. Denise is passionate about using her communications and public affairs skills to advance important causes.
Jennifer Raeder is Vice President of Human Resources at Entergy. She has served as Director of Human Resources, Utility Operations and Leader on Entergy’s Business Continuity team. Jennifer graduated from the University of California at Berkeley and completed Master's and Doctorate degrees in Industrial/Organizational Psychology at the University of Maryland.
Jerry Reyes is the Area Managing Director at Highgate Hotels of The Westin New Orleans. In addition to his role at Highgate, he is the Chairman and President of the Ernest N. Morial Convention Center in New Orleans Board Authority, among others. Jerry received bachelor’s and master’s degrees in hospitality from the University of New Orleans, is married and they have three children.
Bryan Ross is Senior Director of Ticket Sales and Service at the New Orleans Pelicans and Saints organizations. He also works in Business Development and Client Services, and is a revenue growth strategist, team builder and business leader. Bryan is a business professional with more than 20 years’ experience in Professional Team Sports sales and service for the NFL, NBA and MLB.
Dr. Nathaniel K. Scales is the Sr. Marketing Director at Garden Doctors Horticultural and Landscape Architecture Firm in New Orleans. Garden Doctors, which he founded at age 21, is one of the largest minority-owned landscape architectural firms in the country. Dr. Scales attended the University of Phoenix and St. Thomas University where he received a doctorate degree.
Patricia Smith is the Curriculum Specialist and Director of Special Programs at St. Charles Parish Public Schools. Demonstrating strong leadership skills throughout her 27-year career in education. she received a Bachelor of Arts degree from Southeastern Louisiana University; a Master of Arts from Xavier University in New Orleans and is pursuing a doctorate in educational leadership from Southeastern Louisiana University.
Daryl Ward is the President and CEO of Newcorp Development. He has managed and developed many Jefferson Parish agencies and was appointed Chairman of the Race Equity Reconciliation committee of the Jefferson Community Foundation. Daryl is also a member of the Citizens National Bank New Orleans Market advisory board and has received degrees from Southern University and the University of Phoenix (MBA).
Scott Zander is a partner with Corporate Practice Group. He serves as bond counsel in municipal and corporate debt offerings, representing borrowers, developers, underwriters and trustees in various corporate, project and structural financings. Prior to joining Jones Walker in 1998, Scott spent more than two years in Moscow, Russia, as in-house counsel for the oil and gas consortium Sakhalin Energy Investment Company.