The Red Cross House assists families in starting their path to recovery following a disaster by providing short-term housing and access to recovery services.
The Red Cross House is located in University City, Philadelphia. The Red Cross House is a disaster recovery center — it is a safe, comfortable place where families stay together following a disaster. Because Red Cross House is funded exclusively through donations from individuals, organizations, and corporations, your help is essential to ensuring the future of Red Cross House.
Services Provided by Red Cross House
In 2019, the Red Cross House:
Provided 19,813 overnight stays
Helped 307 families, including 570 adults and 355 children with disaster recovery services
Provided 59,439 meals
At the Red Cross House, people displaced by a disaster have access to the following at no cost:
Their own room and key for each family, complete with bathroom and mini-fridge
A safe, secure and clean facility, with staff available 24/7
Breakfast, lunch and dinner provided daily
A caseworker who will work with each family in creating and implementing a recovery plan
The Red Cross House also provides these amenities and services:
Mental health and spiritual counseling
Computer and internet access
Access to clothing and washer/dryer
Indoor and outdoor play areas for children
Communal areas including a TV room and library
Locked area to temporarily store belongings
Workshops on trauma and loss, fire safety and prevention, homeowners and renters insurance, and more
Watch more about the Red Cross House
The Hayes family lost their home in a September fire, but Philadelphia's Red Cross House provided comfort and hope.
Thanks to our supporters, a new playground has been constructed at the Red Cross House for children who have survived a disaster to enjoy while staying here.