Connie and Carla spent the next three days in Fallbrook, at the home of their neighbor’s son. The following Monday, they visited the Local Assistance Center at the Vista Public Library, where they began the time-consuming process of rebuilding their lives with the help of the Red Cross and several government and community partners. “We needed everything,” Carla remembers. “IDs, DMV documents, finding out how to get our home damage assessed, help with filing our insurance claims.”
Carla and Connie’s home sustained major damage in the Lilac Fire and could not be rebuilt. While they negotiated with their insurance company, they lived with various friends and relatives, or stayed in motels. Working with a Red Cross Case Manager, they were approved for Red Cross financial assistance, which is provided through the generosity of donors. “We finally moved into our new home in September and the Red Cross was one of our biggest helps,” says Connie.
Moving forward, Connie and Carla continue to marvel at the goodness of others. “All of the furniture in our new home has been given to us,” they explain. “We could not do this without the support of our friends, our neighbors, and the community.” They give special thanks to their local Red Cross Case Manager Rick Allen and to their Community Recovery Team workers, Robin Clegg and Dawn Hubert.
In the years to come, Connie and Carla look forward to enjoying their new home and giving back to the community that has given so much to them.
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Please visit redcross.org/volunteer for more information on volunteering with the Red Cross or visit redcross.org/donate to make a donation.