The documenter assisted with recording the services given to the residents, and asking if they would like future services, such as installing a bed shaker for those who are hard of hearing. The documents are held by the Red Cross and if there is a fire, the Red Cross follows up to review if the installation and education helped the families stay safe. Overall, the teams were very efficient, and it took about 20 minutes to finish the installation.
Additionally, many community members who did not have an appointment also requested to have their smoke alarms replaced and checked. After each team finished their appointments, they were given a list of houses to inquire if the resident wished for an installation. Many residents agreed, and the same services were provided to them as the ones who had an appointment. Clients were grateful for the service. One client, Ms. Chapman, mentioned that she was always concerned whether she had enough smoke alarms, and if they were good quality and located in the right places. She felt relief that these services were available. When asked what she would tell her neighbors about the Sound the Alarm event, she said she encouraged them to take advantage of it, as these are “free things to keep [them] safe,” and urged them not to be afraid. Other residents had first-hand experience with the importance of fire safety, as there had been a house fire within the community a few years ago, and an entire housing unit had been lost. This, amongst other things, motivated them to have their alarms checked.
Home fire safety is extremely important to the Red Cross, and volunteers are needed to help with events just like this one. To sign up, please visit redcross.org/volunteer. Your help is welcome..