Volunteers in their iconic red vests setting up cots in a large gymnasium; hot meals being served from Red Cross Emergency Response Vehicles; water and emergency supplies being delivered in storm-damaged neighborhoods—these are the images that come to mind when thoughts turn toward American Red Cross disaster response. But often times, it’s those little personal touches that have a great impact on those who have been affected by a disaster.
One of our regional volunteers, Gary Clark of Dayton, is part of a team that’s literally focused on those personal touches in the aftermath of disasters. As a member of the Red Cross Mass Care Family Reunification Team, Gary’s job is to find missing loved ones who family and friends have not been able to contact following a disaster. In the two weeks Gary spent in Florida in response to Hurricane Ian, his team was able to make up to 50 emergency welfare inquires, calming the nerves of worried loved ones.
“We go into these neighborhoods, with all these damaged homes hoping we can find the people the seekers are looking for,” Gary said. “A lot of people aren’t in their homes, but we go in hoping to bring positive closure.” Locating 75-year-old Sandra Curanzy of Port Charlotte, Florida is one of Gary’s “positive closures.”
Sandra hadn’t been heard from in two weeks following Ian’s devastation. Phones were down, power was out—her friends were unable to determine Sandra’s fate. There was reason to worry, Sandra is dependent on portable oxygen and her home was in an area that was heavily damage by the hurricane.
In their attempt to find her, Sandra’s friends contacted the Red Cross. Gary’s team was sent to do an Emergency Welfare Inquiry on Sandra. Combing through the devastated neighborhood that Sandra called home, the team was able to locate her!
Her home was damaged and unlivable—but Sandra was safe staying with another family member a few blocks over. When Gary’s team located her, she was sitting in her parked car waiting for FEMA to arrive. Gary was able to provide Sandra’s friends with the comforting news that she had survived the storm.
In speaking with Sandra, Gary was able to determine she had additional needs. She was without her medication since the storm hit. Her home was too damaged for her to go back inside to retrieve her pills and she couldn’t reach her doctor for a refill. Gary’s team referred Sandra to the Red Cross Disaster Health Services which was able to provide her with her needed medication.
“It’s just amazing the types of needs people have after a disaster,” Gary said. “It’s satisfying to be able to offer that extra help.”